Mercedes-Benz of Jacksonville

Overall Now Suck I loved your company several years ago and recommended you to everyone. Sales and service are terrible. Obviously the inmates run the aslyum in a meta I loved your company several years ago and recommended you to everyone. Sales and service are terrible. Obviously the inmates run the aslyum in a metaphorical term. More

Attention to the details! I was very pleased with the attention given to me and my car while at the dealership. Customer service and my satisfaction was their priority! I was very pleased with the attention given to me and my car while at the dealership. Customer service and my satisfaction was their priority! More

Service Time Frank was great!! This was my first visit having my Mercedes Benz SL55 amg serviced and he constantly kept me informed and I really enjoyed my first v Frank was great!! This was my first visit having my Mercedes Benz SL55 amg serviced and he constantly kept me informed and I really enjoyed my first visit. More

the owner of the new car they give me best deal. best price, best warranty / kyle labriny is the best sales consultant I see in my life I am so happy to make deal with kyle la they give me best deal. best price, best warranty / kyle labriny is the best sales consultant I see in my life I am so happy to make deal with kyle labriny again in future . More

A flawless execution of customer service! When walking into the dealership, I wasn't sure what my expectations would be. Spencer Katz and the entire Brumos team exceeded my expectations with a When walking into the dealership, I wasn't sure what my expectations would be. Spencer Katz and the entire Brumos team exceeded my expectations with attention to detail. Customer experience goes a long way and this team is delivering and leading the industry. Not only was I was very happy with my purchase, I will be back to continue my future investments with the Mercedes family. With that, I will always speak highly of the level of professionalism and commitment Spencer and the Brumos team delivered. This entire team deserves the highest level of kudos and it starts with this summary! More

Service Advisor My service advisor Andrew was great! He was knowledgeable, friendly, and patient! Andrew is a welcome addition to the Service Team and I look forward My service advisor Andrew was great! He was knowledgeable, friendly, and patient! Andrew is a welcome addition to the Service Team and I look forward to working with him in the future. More

Everyone was excellent Very pleased with everyone at the dealership. I moved from AZ and this dealership is much more personable, friendly and all around better. Rodney is w Very pleased with everyone at the dealership. I moved from AZ and this dealership is much more personable, friendly and all around better. Rodney is wonderful and very professional. More

Wonderful service experience This is first car we have had from Brumos. A friend recommended Joe wo he had been dealing with for over 15 years. We have never had a more responsive This is first car we have had from Brumos. A friend recommended Joe wo he had been dealing with for over 15 years. We have never had a more responsive service rep. This was first time actually in for regular service but we had talked to joe many times, each time he was very helpful. You are ver very fortuy to have such a capable employee More

Excellent customer service Joe is one of the best employees I have ever interacted with. Joe greeted me at the service department & handled from A-Z perfectly. Superior custome Joe is one of the best employees I have ever interacted with. Joe greeted me at the service department & handled from A-Z perfectly. Superior customer service! More

the best great and fast everything smooth service adviser was nice and good provide me with loner and communication was at great and fast everything smooth service adviser was nice and good provide me with loner and communication was at hi level happy with the service More