Mercedes-Benz of Jacksonville

Was immediately greeted by Julia who did an excellent job throughout the entire process. She was awesome at helping me understand the process and made sure the job got done as efficiently as possible. She d throughout the entire process. She was awesome at helping me understand the process and made sure the job got done as efficiently as possible. She did a tremendous job! More

This was not my first experience with Mercedes Benz of Jacksonville excellent service!! My Service Manager Mr Dalton was very professional and kind he explained everything to me step by step! This let me Jacksonville excellent service!! My Service Manager Mr Dalton was very professional and kind he explained everything to me step by step! This let me know I was in good hands!!! More

Jonathan my fantastic service manager. This is my 4th Mercedes! As long as Jonathan is there I will always drive a Mercedes! Professional, clear communications and always greats me like This is my 4th Mercedes! As long as Jonathan is there I will always drive a Mercedes! Professional, clear communications and always greats me like family! More

Dalton was very courteous solution oriented and efficient. He took care of of everything for me efficient. He took care of of everything for me More

Always stellar customer service! Their service department always goes above and beyond to help the customer maintain their auto in perfect condition! They truly care about their c Their service department always goes above and beyond to help the customer maintain their auto in perfect condition! They truly care about their customers and maintaining your car. More

They are truly the best! They know how to treat their customers, and we would not trade them for anyone else. Thank you for all that you do! They know how to treat their customers, and we would not trade them for anyone else. Thank you for all that you do! More

Adam, at Mercedes service department was outstanding! I would like to thank him for his professionalism and expertise care when I had take my GLC300 into the service department. I would like to thank him for his professionalism and expertise care when I had take my GLC300 into the service department. More

Car came in in emergency condition and they were so helpful, jumped on repairs and diagnosing issue and gave me uber home and back to pick up next am! Micah did a fabulous job keeping me updated helpful, jumped on repairs and diagnosing issue and gave me uber home and back to pick up next am! Micah did a fabulous job keeping me updated More