Mercedes-Benz of Jacksonville

Dalton always provides fantastic customer service every time I visit this dealership which is very much appreciated. time I visit this dealership which is very much appreciated. More

Great experience from the time I arrived until I was done. Behar was very easy to work with, explained everything, car was done when promised. done. Behar was very easy to work with, explained everything, car was done when promised. More

Jarrod and the staff at Mercedes Jacksonville demonstrated a high quality of knowledge, professionalism and courtesy. Jarrod kept me informed in a timely manner and provided me with a courtesy ve demonstrated a high quality of knowledge, professionalism and courtesy. Jarrod kept me informed in a timely manner and provided me with a courtesy vehicle satisfying my needs. More

Had fluid leak. Micah and his tech team were diligent in finding the problem and fixing the problems. Making sure they got it right-great job! Micah and his tech team were diligent in finding the problem and fixing the problems. Making sure they got it right-great job! More

Dalton at Mercedes Benz was amazing! He listened to my concerns, properly addressed everything, and helped me through every step of the process. Things ran smoothly even with my car havi He listened to my concerns, properly addressed everything, and helped me through every step of the process. Things ran smoothly even with my car having been towed and needing more than general maintenance done. I’m happy I got paired with Dalton. Thank you! More

My service representative, Bryan is terrific. Very professional, timely and knowledgeable. I highly recommend them. Very professional, timely and knowledgeable. I highly recommend them. More

We always get great service from the dealership and Dalton was amazing as he took care of everything even provided of replacement that might be needed in future and how to tell when it’s time. This all Dalton was amazing as he took care of everything even provided of replacement that might be needed in future and how to tell when it’s time. This allows for planning and it’s well above and beyond of the normal process. Thank you very much Dalton. More

Fast, efficient service from start to finish! Easy to schedule, easy to set up the loaner, and my cat was in and out in about four hours. I especially appreciate the video inspection and ease of Easy to schedule, easy to set up the loaner, and my cat was in and out in about four hours. I especially appreciate the video inspection and ease of communication with my service rep. More

Really great service experience. The dealership is very thorough with videos and constant contact to see the status and work being done on the vehicle. Highly recommend. The dealership is very thorough with videos and constant contact to see the status and work being done on the vehicle. Highly recommend. More

MB of Jacksonville has a superb Service Department, and my experience with Service Advisor Jonathan Hill was outstanding. He listened carefully with exemplary courtesy and respect, kept me I. The loop dur my experience with Service Advisor Jonathan Hill was outstanding. He listened carefully with exemplary courtesy and respect, kept me I. The loop during the service process, and followed up after the service was completed. I go to MB of Jacksonville because I know from experience that they get the job done right, and on time. I also appreciate the Cafe which serves complementary breakfast and lunch while you wait. I’ve had warranty and general service performed on my 2012 E350 Sport 4matic and it still runs and looks like new! MB of Jacksonville gets 5 stars from me! More