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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
695 Reviews
Call Dealership (904) 724-1080
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10231 Atlantic Blvd

Jacksonville, FL

32225

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695 Reviews of Mercedes-Benz of Jacksonville

February 21, 2025

MB of Jacksonville has a superb Service Department, and my experience with Service Advisor Jonathan Hill was outstanding. He listened carefully with exemplary courtesy and respect, kept me I. The loop dur More

by dmedgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill, Lee McMillan
Report | Print
February 20, 2025

Happy with the service provided by Richard Adams! He was very friendly and professional. Many thanks Richard More

by loanchau125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Adams
Report | Print
Feb 20, 2025 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Richard provided you with friendly and professional service at Mercedes-Benz and Sprinter of Jacksonville! Thank you for sharing your positive experience.

February 19, 2025

I have been going there for 10 years. Every visit, all concerns have been answered in a very professional and satisfactory manner. More

by Debby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar Qerimi
Report | Print
Feb 19, 2025 -

Mercedes-Benz of Jacksonville responded

Debby, thank you for your loyalty over the years and for sharing this wonderful feedback! We're delighted to know that each visit at Mercedes-Benz and Sprinter of Jacksonville has met your expectations.

February 19, 2025

We were able to get an appointment the day we called the dealership and the Service Department identified the issue right away. The dealership even offered us a courtesy car. Their service was top notch. More

by lindareavis1281
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille
Report | Print
Feb 19, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with us! We're delighted to hear that our Service Department at Mercedes-Benz and Sprinter of Jacksonville was able to assist promptly and provide top-notch service. We appreciate your feedback and look forward to serving you again in the future!

February 18, 2025

Very efficient and customer friendly service dept. Great communication from beginning to end! Ali is a terrific service advisor! More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Feb 18, 2025 -

Mercedes-Benz of Jacksonville responded

Elizabeth, we're delighted to hear that Ali and our service department at Mercedes-Benz and Sprinter of Jacksonville provided you with efficient and friendly service. Thank you for the kind words!

February 16, 2025

Jarrod, This is Valarie Williams. I was in there today to have a wheel replaced. After I returned home and looked at the wheel I noticed that the cap for the valve stem(i think that More

by Vonetteb
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Adams
Report | Print
Feb 21, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you for bringing this to our attention. We apologize for the oversight and any inconvenience caused during your visit to Mercedes-Benz and Sprinter of Jacksonville. Please reach out so we can resolve these issues promptly. John Jackson - General Manager - 904-724-1080

February 16, 2025

Dalton was amazing as always! He provided prompt communication, was very personable, and made my visit run smoothly! More

by RRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton and Jared
Report | Print
Feb 17, 2025 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Dalton provided such excellent service during your visit at Mercedes-Benz and Sprinter of Jacksonville! Thank you for sharing this positive feedback, and we look forward to serving you in the future.

February 15, 2025

Service was professional and on time. Ali helped me make decisions about my car that were good for me. More

by Plstark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Feb 17, 2025 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Ali provided you with professional and timely service at Mercedes-Benz and Sprinter of Jacksonville. Thank you for sharing your experience, we're here whenever you need us!

February 13, 2025

I’ve been servicing my car here about 13 years. Same service advisor and same great experiences More

by ursulabodnar
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill
Report | Print
Feb 13, 2025 -

Mercedes-Benz of Jacksonville responded

Thank you for leaving Mercedes-Benz and Sprinter of Jacksonville a five-star review! We are grateful for your ongoing trust in our services. See you next time!

February 12, 2025

We had our car detail the service was outstanding. Our service agent kept us informed with updates 👍 More

by themac313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Lamb
Report | Print
Feb 12, 2025 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that you received outstanding service during your car detailing at Mercedes-Benz and Sprinter of Jacksonville. Keeping our customers informed is a top priority, and we're glad it made a difference for you!

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