Mercedes-Benz of Huntington
Huntington, NY
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Top Notch Service Advisor! I have been coming to Mercedes Benz of Huntington for my 2016 GLC 300 service needs. I have come to know Klint Papadelias as an excellent & very prof I have been coming to Mercedes Benz of Huntington for my 2016 GLC 300 service needs. I have come to know Klint Papadelias as an excellent & very professional service advisor. Klint has the knowledge and the ability to provide me with a top notch service and I am very happy that he is there to take care of my service needs. Roland razon More
We Love Brian Haney We love coming to the Huntington Mercedes dealership. We love love our salesman, Brian Haney. He is knowledgeable, friendly and always makes the proce We love coming to the Huntington Mercedes dealership. We love love our salesman, Brian Haney. He is knowledgeable, friendly and always makes the process painless. We also love the service department and how easy it is to get our vehicles serviced. I highly recommend Huntington for anyone who is looking to purchase a Mercedes. Thanks for making our Christmas merrier! Karen Wolff More
Great expeience Jonathan was a great sales person i will be back. His knowledge of the product patience in accomodating my tradein and competative pricing. Made the w Jonathan was a great sales person i will be back. His knowledge of the product patience in accomodating my tradein and competative pricing. Made the whole buying experience great. More
Top Notch Customer Experience Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington di Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured. More
I know my customer service rep a little too well The service at Mercedes-Benz of Huntington is wonderful. Unfortunately, I'm there too often. My 350E gets a flat or blowout frequently - a pot hole or The service at Mercedes-Benz of Huntington is wonderful. Unfortunately, I'm there too often. My 350E gets a flat or blowout frequently - a pot hole or change in weather can trigger. On Thanksgiving Day we got TWO flat tires at once, a trick to handle with only one spare. Tom Palermo handled our service needs quickly and efficiently and made it clear that I am not alone. As often as I get my flats, he assured me that other car owners get theirs far more frequently than me. More
Check engine light My dealership if choice for Mercedes Benz. Eric Grobert sets and surpasses the bar for service, professionalism and commitment to customer retention. My dealership if choice for Mercedes Benz. Eric Grobert sets and surpasses the bar for service, professionalism and commitment to customer retention. He tries to secure an appt for you asap. Usually very happy with actual service, as I was this time; or so I thought. I was told it was a software issue and an oil change. $500+. As I write this review, car failed to go into gear & it is sitting at aamco for an intelligence module within the transmission, a rebuilt transmission. Estimated cost $5300! I'm not sure what MBHuntington missed, but in addition to $5300, lots of lost time & inconvenience for me. More
Great dealership Anthony was a terrific salesman who assisted with our sale. He was very helpful in all aspects of our sale, from purchasing to pick up. Would gladly r Anthony was a terrific salesman who assisted with our sale. He was very helpful in all aspects of our sale, from purchasing to pick up. Would gladly refer any friends to this dealership and salesman. The staff are courteous and helpful. Anthony even gave us a follow up call to make sure all was well. 👍🏻 More
Quality of Interactions Makes the Difference Jeff Gustaw (Management) and Eric Grobert (Service) displayed exceptional interpersonal communication skills and professionalism. I brought my car t Jeff Gustaw (Management) and Eric Grobert (Service) displayed exceptional interpersonal communication skills and professionalism. I brought my car to the Mercedes-Benz of Huntington for routine service. At that time I was informed that the car needed additional work. These gentleman took charge of all the details. I was able to use a loaner car and did not have to interrupt my busy schedule. When I picked up the car I was relieved to know that all went well. More
Always a good experience at this dealership. My car needed its second service and there was a noise in the dash, too. I had it in once before but it was still there. Someone was supposed to ride My car needed its second service and there was a noise in the dash, too. I had it in once before but it was still there. Someone was supposed to ride with me this time to hear it. Usually Klint is my service advisor but after calling twice and being told that they would email him to call me, he never did. That is not like him. After waiting a week, I texted Brian Haney, my salesman to see if he could help me reach Klint. Instead, he asked how he could help. This is typical Brian. He set up my appointment, reserved a car for me and told me to see Marie. She was terrific. George, the service foreman, went for a ride with me. We heard the noise. Car was fixed that day. I still am curious about why I never heard from Klint but Brian made sure everything was done so all went well. He is terrific. I am very happy with the dealership because of the people I deal with, especially Brian Haney. I would suggest that I should be able to reach Klint or whoever is the service advisor directly without going through a third party. It would be much smoother. Thanks for asking. More
5 STAR SERVICE DEPARTMENT Always great, quick and helpful service. Eric is a true gentleman and goes above and beyond in helping me in any way he can. Thank you! Always great, quick and helpful service. Eric is a true gentleman and goes above and beyond in helping me in any way he can. Thank you! More