Mercedes-Benz of Huntington
Huntington, NY
Filter Reviews by Keyword
By Type
Showing 1,240 reviews
I was greated with open arms by the sales person Hank Woloz. He made the purchase quite pleasurable as the process from first visit to pick up went extremely smooth. I trusted Hank from the first time we Woloz. He made the purchase quite pleasurable as the process from first visit to pick up went extremely smooth. I trusted Hank from the first time we met to give me the best price on the lease. On my first sevice visit Eric Grobert (service advisor) had me in and out wihtin an hour and was very honest and knowledgeable about the required service. More
I have had my cars serviced for many years at Huntington with Ron Kraham.Ron goes out of his way to make sure everything is done as expected.I have always found him to be an honest and knowledgable service with Ron Kraham.Ron goes out of his way to make sure everything is done as expected.I have always found him to be an honest and knowledgable service adviser. I purchased my first new MB from Dave Banks in 2007. Dave was an excellent salesperson and I trusted him to give me a fair deal so much that I did not even price the car at other dealers. I plan to be a Huntington Mercedes Benz customer as long as they have employees the caliber of Ron and Dave. More
Hank Woloz of Mercedes-Benz of Huntington helped me get into a car that I thought I would never own. Hank and I spent a great deal of time putting the paramenters of a deal together when sudddenly, I into a car that I thought I would never own. Hank and I spent a great deal of time putting the paramenters of a deal together when sudddenly, I was forced to cancel the deal. I have to say, it is never easy to accept defeat, but MB of Huntington came through and a short while later, when my situation improved, I talked to Bill Laupus at MB Benz of Huntington and told him I was ready to buy. Bill had Hank Woloz call me with the same deal! The exact deal we had agreed upon that I cancelled, was back on the table. I am sure that most of us have had similar experiences, but not with CAR SALESMEN! My experience at Mercedes-Benz of Huntington, NY convinced me that this dealership, and its sales team, is unlike any others. More
i really feel as though the whole dealership is a quality operation! Bob MItchell-head of the pre owned department- knew i was toying with an up-grade. He called to let me know just what i would want had com operation! Bob MItchell-head of the pre owned department- knew i was toying with an up-grade. He called to let me know just what i would want had come in. Of course i bought it! Michael Wood was assigned to me--he came in on his day off to make sure I was properly attended to and took care of everything--It could not have been easier. Another excellent experience with Huntingtom Mercedes Benz! More
Car lease was negotiated via email & phone. I was very impressed with the process. There was no BS, Hank was honest and professional, and the price quoted was the price when I signed the lease. Ver very impressed with the process. There was no BS, Hank was honest and professional, and the price quoted was the price when I signed the lease. Very smooth. Signed papers and sent via email/fax, and when I went to dealership to pick up car, everything was ready. They even contacted insurance co to add car to policy. Would definitelty recommend. More
Everyone at this dealership, sales and service, has been very friendly, polite, careful and responsible. They have done all they said they would do with a smile and always willing to do more. very friendly, polite, careful and responsible. They have done all they said they would do with a smile and always willing to do more. More
Michael was very helpful and knowledgeable. He took his time to explain everything about the vehicle and answered all our questions. I would recommend Michael in the future and would go back to him to when time to explain everything about the vehicle and answered all our questions. I would recommend Michael in the future and would go back to him to when ready to purchase another vehicle. More
FROM THE FIRST INTRODUCTORY PHONE CALL TO THE FINAL EXPLANATION ABOUT THE CAR, KENNETH WAS VERY PROFFESSIONAL AND THOROUGH. THE ENTIRE PROCESS OF NEGOTIATING THE LEASE AND ACCESSORIES WAS VERY COMFORT EXPLANATION ABOUT THE CAR, KENNETH WAS VERY PROFFESSIONAL AND THOROUGH. THE ENTIRE PROCESS OF NEGOTIATING THE LEASE AND ACCESSORIES WAS VERY COMFORTABLE. WE WOULD COME BACK TO THIS DEALER AGAIN. More
Scam Artists! Be aware! I took my S550 AMG for service. One of the problems was a headrest that just didnt move. I had one replaced them about 6 months ago on the driver side. Now the passenger side failed One of the problems was a headrest that just didnt move. I had one replaced them about 6 months ago on the driver side. Now the passenger side failed. Once I got to pick up my car back from the dealer I find out that they ripped my headrest into 2 pieces and said that I brought the headrest to them just like that and they will not replace under warranty. Headrest was hanging on a wire in 2 pieces when I try to pick up my car. They said they will not replace it while the ripped it in 2 pices and void the warranty. Unreal!!! They will do anything to sabotage a car for you to pay them money. They tried to squeeze in a brake pad change when I knew it wasnt time for them to be changed. More
i am disappointed with the follow up and lack of responsiveness at the dealership. Our company had contracted for three Mercedes (ML 350, S430, GL450) already within the last three years. We had co responsiveness at the dealership. Our company had contracted for three Mercedes (ML 350, S430, GL450) already within the last three years. We had contracted for a C300 elsewhere as well. This is on top of other fleet vehicles from other manufacturers. Jim the owner even told Milton to take care of me. I was looking for a S550 and had a hard time getting call backs and feedback. My brother who had just picked up his GL450 had to call Milton to ask him to take care of me. I did in the end hear from Milton, but when I told him my revised specifications and that my timing for the new car was between December and March of next year, communications dropped off again. I guess he is only interested in selling that week. It is three weeks later now. I ended up purchasing a GL550 from another dealer who serviced me well, and guided me on many questions and issues the way it should be. There are other issues: I wanted to add a hitch to the GL350 we purchased at your dealership. Milton said it was not possible. The other dealer showed me the catalog showing the hitch, gave me a price on the spot. My brother's GL450 has keyless entry in premium package 1 and should have the push button start I believe based on what I have seen elsewhere. This was never installed. After several rounds of negotiations his lease price is the same as the first round, out of the shoot price offered by the other dealer for the equivalent car and package. I ended up upgrading to the GL550, went 48 months, and am paying taxes upfront, but I am paying only $80/mo more for the GL550 versus the GL450 and have every option in the book. We brought the C300 in for a scheduled, discussed and known repair of a mirror. It turns out the parts were never ordered and we had to reschedule and come back again. These are all simple things that make a huge difference. Customers have easy access to information on the internet and otherwise and they also have choice between dealers and manufacturers. Thanks for listening. More