Mercedes-Benz of Huntington

I own 3 MB's. One GL550, one ML550, and one SL55 AMG. I own 3 MB's. One GL550, one ML550, and one SL55 AMG. Recently, I had a GL550 undergo routine service and installation of winter tires on October 1 I own 3 MB's. One GL550, one ML550, and one SL55 AMG. Recently, I had a GL550 undergo routine service and installation of winter tires on October 11, 2012. I was charged $264.19 for wheel alignment which was not approved by me. Further, someone else’s winter tires were installed on my car. When Richard Werner, my service adviser, informed me of the service department’s mistake on October 12, 2012, I requested to speak with the dealership principal. To my disappointment, Mr. Jim Gustaw contacted me. Mr. Gustaw’s approach was to turn the whole event into a joke which I did not find very entertaining or amusing!!! Previously, I had several similar frustrating experiences when I had the winter tires replaced with the all-season tires in April of 2012. Once, the GL tires were mistakenly placed on the ML. On another occasion, some bolts on the ML wheels were missing. Interestingly, your staff had the same casual approach when I expressed my concerns. Richard’s comment was that I should not make a big deal because I was “alive and not harmed”! On another occasion, I had a SL55 AMG in the shop for about one week just to figure out if the repairs were covered under warranty to replace parts of the center console. Although my worst experience has been with service, the sales department is not much more professional or honest either. You can always find a better deal at MB of Massapequa. More

This is the second car I have bought from Mercedes Benz of Huntington. Their service, friendliness and willingness to go above and beyond to ensure customer satisfaction is absolutely incredible! Terranc of Huntington. Their service, friendliness and willingness to go above and beyond to ensure customer satisfaction is absolutely incredible! Terrance is simply a pleasure to deal with and not your typical salesman! I will be a forever customer of theirs! Sincerely, Nelly G. More

This is the third car we have gotten from this dealership and my second one with Dave. He is a consummate professional and always treats me with respect and courtesy. Whenever I need something, I can alway and my second one with Dave. He is a consummate professional and always treats me with respect and courtesy. Whenever I need something, I can always count on Dave to provide whatever I need. I look forward to driving my new car and my continued use of your service department which is superb. Sincerely, Abbey Sherman More

Refreshing vehicle purchase experience. Drove from Texas to purchase the car I wanted and the dealership made the long drive worth it. Staff was extremely professional and accommodating. to purchase the car I wanted and the dealership made the long drive worth it. Staff was extremely professional and accommodating. More

From the moment I stepped into your show room I was warmly greeted by Richard Goldberg, (new sales). Richard listened to my needs and then helped me select and test drive a car. I can't praise him eno warmly greeted by Richard Goldberg, (new sales). Richard listened to my needs and then helped me select and test drive a car. I can't praise him enough. This was the most Pleasant, smooth 5 star,first rate, hassle and worry free, transaction! Richard Goldberg, is a true professional, who is knowledgable,confident, upbeat and attentive. He is a first rate, AAA+++ , 5 stars +, salesman. I have already recommended and will continue to recommend Richard Goldberg to all of my friends. I love my Mercedes and it was Richard who helped me find my dream car. I look forward to dealing with Richard again in the future. He truly exceeded my expectations! A dealership is only as great as their employee's. They can make or break you. I thank Richard Goldberg and with much appreciation. Debbie More

The dealership is top notch all the way. This was our 5th car from them dating back 12 years. David Bank has been our guy for the last 4 and as long as he’s there and we need a Benz, the duo of Huntington MB car from them dating back 12 years. David Bank has been our guy for the last 4 and as long as he’s there and we need a Benz, the duo of Huntington MB and him, win ! This time we also dealt with Ken Melendez as the Business Manager. He too was professional and down to earth, we worked with him on a couple of options that just added value to the car with an eye on cost. Getting the car is one thing. But a comment at this juncture is for the Service Department: Our guy there for all 5 cars has been Ron Kraham, also a consummate professional, no matter what the need has been. MB focuses on car and driver and does it well. More

I WENT TO THE MERCEDES BENZ of HUNTINGTON TO BUY THE CAR THAT I SAW FROM THEIR WEBSITE CPO INVENTORY. TERRANCE DAY, ASSISTED ME AND HE ANSWERED ALL MY QUESTIONS ABOUT THE CAR AND THE FINANCING. HE DID A GRE THAT I SAW FROM THEIR WEBSITE CPO INVENTORY. TERRANCE DAY, ASSISTED ME AND HE ANSWERED ALL MY QUESTIONS ABOUT THE CAR AND THE FINANCING. HE DID A GREAT JOB. I WOULD RECOMMEND THIS DEALERSHIP AND IF I AM GOING TO BUY ANOTHER CAR IN THE FUTURE I'LL DEFINITELY FROM THIS DEALERSHIP AGAIN! More

I came from five hours away to purchase a car from Terrance and MB of Huntington. They answered all of my questions and were very accommodating with my timeline and requests. I would purchase a car Terrance and MB of Huntington. They answered all of my questions and were very accommodating with my timeline and requests. I would purchase a car from them again in a heartbeat. The business manager was great as well. Nothing but good things to say about my experience. More

We were shopping for our second Mercedes and had made the rounds of local dealers and scoured the Internet. We felt welcome and valued. The timelines promised were met. We would definitely recommend this tea rounds of local dealers and scoured the Internet. We felt welcome and valued. The timelines promised were met. We would definitely recommend this team. More

I have been dealing with Mercedes - Benz of Huntington for over seven years now and just bought my second Mercedes. My 2007 CL550 has been serviced by Eric Grobert since new and dealing with him has been for over seven years now and just bought my second Mercedes. My 2007 CL550 has been serviced by Eric Grobert since new and dealing with him has been Outstanding. The 2012 ML350 we just bought as a second car from Charles Cohen is outstanding also and Dealing with Charles was a pleasure. I would recommend the dealership to anyone. More