Mercedes-Benz of Houston North

This is by far the best car buying experience I,ve ever had. Eric was very profesional, thorough and patient with us. We were so impressed that we went back to him when buying a second car for our daughte had. Eric was very profesional, thorough and patient with us. We were so impressed that we went back to him when buying a second car for our daughters. The finacial manager was just as professional as can be, outlining our defferent options. We were introduce to the service manager, also they took the time to show us how all the gadgets worked, even helped us programming our personal settings. Great buying experience! More

From the moment we walked in, it was a very comfortable experience. I walked in with a girlfriend who had been shopping for cars and she was even impressed. Everyone was very welcoming and nice. Our salesp experience. I walked in with a girlfriend who had been shopping for cars and she was even impressed. Everyone was very welcoming and nice. Our salesperson Mike Stahl was very helpful and informative and wasn't pushy. He gave helpful information and answered all our questions. Then I test drove another car at another dealership and realized how wonderful the service was at Mercedes compared to a competitor dealership and decided on going back to get my glk that I love so much. When my husband came back with me to purchase the car he was impressed too and he said "it was the easiest transaction I have ever done". Thanks to Mike! More

We were greeted by friendly sales person. He said he was new to dealership, gave us prompt service. We could buy the car following day due to very painless negotiation process. We are glad we went to this d new to dealership, gave us prompt service. We could buy the car following day due to very painless negotiation process. We are glad we went to this dealership. Hope our experience will be same during servicing process. More

Great salesman, highly educated, no typical car buying nonsense tactics. Bought my last two Mercs in Sugarland because I was not happy with the experience at MB of Houston North. Now I am back to Houston nonsense tactics. Bought my last two Mercs in Sugarland because I was not happy with the experience at MB of Houston North. Now I am back to Houston North, which is good because I live in the Woodlands. More

Eric Majors was great to work with and has continued to stay in touch for anything that we need or questions we ask. Thank you Eric!!! stay in touch for anything that we need or questions we ask. Thank you Eric!!! More

Our salesperson, Mike Stahl, was great. He took his time going over the features of the SUV choices. He did not pressured us on our first visit on buying a SUV. He was very curtious and respective and not going over the features of the SUV choices. He did not pressured us on our first visit on buying a SUV. He was very curtious and respective and not at all condescending like some of the sales folks at the other dealerships. We were Lexus and BMW owners and never had a MB. He did not put down or trash talked about our previous cars/SUVs. He's probably the reason we came back for a 2nd visit to reconsider switching to MB versus going with Lexus or BMW. More

I was really not thinking about buying a car when I went into the dealership, but Mike's customer service and willing to work for a deal had won me over. He was very professional and not pushy also very pa into the dealership, but Mike's customer service and willing to work for a deal had won me over. He was very professional and not pushy also very patient with me and went above and behind to find a vehicle that fit my budget and my likings. I was always a Lexus guy but now Mercedes and Mike will be my go to choice. More

Bought a 06 Infiniti G35. thought its a great deal. Everything is great and we were happy about it until 2 weeks later when we tried to insert a CD into CD changer and found out there is no CD player i Everything is great and we were happy about it until 2 weeks later when we tried to insert a CD into CD changer and found out there is no CD player inside. It's empty and taken out. Called the dealership and they claim it as is and wouldn't help. I guess next time when I test drive a car, I need to bring my own CD to make sure. The dealership knows about the missing component and still advertised as equipped. False advertisement. So, whoever plans to go to this dealership to buy a used car, I recommend you to check everything(I mean everything), even if it takes a whole day. It's worth it and will protect you from these lying a$$ sales people. More

Worst service department on the planet. They will fight extensively to not do warranty work. BEWARE this dealership. I have a 2005 SL(paid $101K for it) that had warranty issues from the beginning, one in extensively to not do warranty work. BEWARE this dealership. I have a 2005 SL(paid $101K for it) that had warranty issues from the beginning, one in particular that was in over a dozen times for and they never fixed it. 5 months after out of warranty I had to spend $5K to repair it and it should have been done while in warranty. Needless to say I let someone else repair it. I also have a friend who had to invoke the Lemon Law with then on a car because they would not repair her vehicle....it took an attorney to get them to do what was right. More

I had an absolutely wonderful experience purchasing a pre-owned vehicle from Mercedes-Benz Houston North. The salesmen and manager were very helpful and patient in assisting me with my purchase. I have s pre-owned vehicle from Mercedes-Benz Houston North. The salesmen and manager were very helpful and patient in assisting me with my purchase. I have shared my positive experience with friends and I believe they will also seek Mercedes-Benz Houston North for their car purchasing needs. More