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Mercedes-Benz of Houston North
Houston, TX
734 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 734 reviews
August 08, 2021
I needed to have my car aligned. Mr. Ray (service manager) was very professional and helped me to get my car serviced in a timely manner. They ran a multi-point inspection and changed the windshield manager) was very professional and helped me to get my car serviced in a timely manner. They ran a multi-point inspection and changed the windshield wipers. The service advisor Mr. Ahmed Hamed, was also professional and kept me informed throughout the process. Thanks! More
by Answertoaprayer
Employees Worked With
Ray and Ahmed
August 06, 2021
Took my car in for the 90k service check up. It’s quite extensive and costly but needed. They did a very good job. My service advisor was courteous, efficient and kept me apprised of any issues they enco extensive and costly but needed. They did a very good job. My service advisor was courteous, efficient and kept me apprised of any issues they encountered. This dealership knows how to take care of their customers. More
by BB
Employees Worked With
Natalie Pina
August 06, 2021
Well organized service department. Professional and courteous staff. Clean, comfortable waiting area.. The only reason they didn’t earn five stars was because they are so expensive. courteous staff. Clean, comfortable waiting area.. The only reason they didn’t earn five stars was because they are so expensive. More
by Ekoscho
Employees Worked With
Steven
August 05, 2021
The lifetime battery failed and the car would not start. Car was delivered to the dealer by roadside assistance and battery was replaced and other systems checked out so vehicle restored to operable status Car was delivered to the dealer by roadside assistance and battery was replaced and other systems checked out so vehicle restored to operable status with only minor inconveniences. More
by George
Employees Worked With
Isiah Martinez
August 04, 2021
Service is great. Isaiah Martinez is best service adviser I have had. Don’t lose him. The dealership and salesmen are like a used car dealer. Bad experience will not use again I have had. Don’t lose him. The dealership and salesmen are like a used car dealer. Bad experience will not use again More
by Mike Benton
Employees Worked With
Isaiah Martinez
August 03, 2021
Dalibor Vojvodic was wonderful. I came from Florida and he was impeccable. He was professional and very caring. Highly recommending Dali when buying your next car. he was impeccable. He was professional and very caring. Highly recommending Dali when buying your next car. More
by thuy6514
Employees Worked With
Dalibor Vojvodic
August 03, 2021
Great customer service with knowledgeable service advisors. The service advisor walked me through what needed to be done and kept me abreast of my vehicle progress. advisors. The service advisor walked me through what needed to be done and kept me abreast of my vehicle progress. More
by olan.akala
Employees Worked With
Chris, Montoya
August 02, 2021
I’ve been a customer of Mercedes Benz of Houston North for the past 9 years. Every body’s been always courteous, professional and very helpful. Both service and sales departments. for the past 9 years. Every body’s been always courteous, professional and very helpful. Both service and sales departments. More
by Tori
Employees Worked With
Ben
August 02, 2021
My advisor Ahmed is always friendly and professional. He listens to all of my concerns and always addresses them. Ahmed and his coworkers are fantastic!! listens to all of my concerns and always addresses them. Ahmed and his coworkers are fantastic!! More
by Thelma
Employees Worked With
Ahmed
