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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
737 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 737 reviews

December 03, 2023

Very professional, great customer service. Service was quick during my lunch break. Everyone was friendly and had good vibes. They even washed and vacuumed my car for me. More

by ddtyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Grant & His Team
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Dec 05, 2023 -

Mercedes-Benz of Houston North responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 01, 2023

Excellent customer service. Cindy went above and beyond when I was running late to pick up my car. More

by tjbuckles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Dec 04, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cindy here at Mercedes-Benz of Houston North! Feel free to stop by if you ever need any more help.

November 30, 2023

Team was amazing! They had everything ready to go for me when I got there. And was very courteous. More

by Zahkia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
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Dec 03, 2023 -

Mercedes-Benz of Houston North responded

Hi Zahkia, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 30, 2023

I like the fact that there customer service is getting better and inside of the waiting area was clean. plus plenty of snacks More

by Debbie D
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cindy ,Yamileth
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Dec 03, 2023 -

Mercedes-Benz of Houston North responded

Hi Debbie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 28, 2023

Service was great. Communication was outstanding, and service was smooth. I was in and out in no time for both drop off and pick up. Car is running great. More

by rogeliosalinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude
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Dec 01, 2023 -

Mercedes-Benz of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 24, 2023

This is my second Mercedes Benz. I have always had good service when getting my cars yearly service. My Salesman for both cars is a fantastic salesman. I appreciate the service are More

by mjjacks3510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Hamed
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Nov 25, 2023 -

Mercedes-Benz of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 20, 2023

Great Service. Great Customer Relation. I was very Pleased with great quality and expertise. It was a very Pleasant Experience. More

by qlwdemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
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Nov 22, 2023 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 18, 2023

Sales team and service department are great! ! We’ve been using them for years and won’t go anywhere else. More

by Mercedes Mafia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
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Nov 21, 2023 -

Mercedes-Benz of Houston North responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 17, 2023

Service Appointment by phone fine, nice but no one came to receive me when I arrived. They charged a lot for a simple tire rotation and balance. Service B was prepaid so not much to say. They sent me an U More

by Jolu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not remember
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Nov 21, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2023

It is easy to make an appointment. They are ready to receive you when you arrive. The whole staff is friendly. It is a great dealership. More

by fharrisonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Nov 16, 2023 -

Mercedes-Benz of Houston North responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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