Mercedes-Benz of Houston North

Ace the “sales manager” clearly has never dealt with a smart woman. I caught him in his lies and neither the GM or sakes rep. will respond to my questions. smart woman. I caught him in his lies and neither the GM or sakes rep. will respond to my questions. More

Terrible experience from the front door to the back door -I will never do business with this dealership again, nor will I recommend it to friends or family -in that case not even strangers - -I will never do business with this dealership again, nor will I recommend it to friends or family -in that case not even strangers - More

Completely satisfied with Mercedes-Benz of Houston North. I have bought my last 2 cars from them and I will use them for my next. I have bought my last 2 cars from them and I will use them for my next. More

I love my service consultant Natalie and the info she provides. The latest was the prepay package. It helped me drastically financially and with peace of mind. I know my car is serviced up to par and I’m provides. The latest was the prepay package. It helped me drastically financially and with peace of mind. I know my car is serviced up to par and I’m safe. It also helps the experience when your customer service is above and beyond exceptional. More

This Mercedes Benz location have a great customer service and are willing to go an extra mile to help customers and are willing to go an extra mile to help customers More

As always, Steve Davis takes care of business, in and out with no hassle. Offered me a loaner, but I had someone follow me in so I didn’t need it. with no hassle. Offered me a loaner, but I had someone follow me in so I didn’t need it. More

Excellent customer service. Steven Davis was friendly and explained every step of service needed. Constant communication with updates throughout process and explained every step of service needed. Constant communication with updates throughout process More

Would not recommend.. went in looking for an e class.. found a potential vehicle that would work for. Left came back to begin the next process of buying… have bought many cars here over the years and thin found a potential vehicle that would work for. Left came back to begin the next process of buying… have bought many cars here over the years and things have definitely changed. Decided to price check and called a friend over at Mercedes Benz of the woodlands and found a deal that would better suit me. Told the guys here that I was going in a different direction. They then called my honesty out which is ridiculous. There is no incentive to buy a car here with the “no hassle” negotiating.. even made a joke about getting a hat with the car which I always do and they had to try to see if the margins would allow it. Car buying is a losing situation but a necessity. You want to feel like you at least won something. Will never be back and will move my relationship to Mercedes of the Woodlands. More

My salesman Marko made it happen once again. The above beyond customer service is what brings me back to Mercedes North. The follow up as well to ensure I am happy with my new vehicle and service provided beyond customer service is what brings me back to Mercedes North. The follow up as well to ensure I am happy with my new vehicle and service provided. More

I use the service department with a Mercedes-Benz motorhome and these people are fantastic. Fast and dependable. Very happy with the way they do things. motorhome and these people are fantastic. Fast and dependable. Very happy with the way they do things. More