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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
736 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 736 reviews

August 22, 2022

Amazing service…I was told it was going to take a couple of weeks and it only took a week! More

by Rscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah
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Aug 26, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 20, 2022

I feel that this dealership needs better service representative. This dealership is very low on new car inventory. More

by Torresf1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Jason
Report | Print
Aug 25, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 19, 2022

Thank you guys always great costumer service! Ana is very attentive, detailed oriented and makes us feel welcomed every time we go for help. More

by juli.zalez1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana
Report | Print
Aug 24, 2022 -

Mercedes-Benz of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2022

Well all I can say is that they took care of what I needed with no argument More

by JT Gallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor
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Aug 23, 2022 -

Mercedes-Benz of Houston North responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 18, 2022

My experience was great from the beginning to end. The tech and the manager made sure my concerns was addressed. More

by Gayreyelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana
Report | Print
Aug 23, 2022 -

Mercedes-Benz of Houston North responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 18, 2022

The staff is extremely professional and very helpful. The facility is very clean with a lot of amenities for their costumers. They kept me posted on the issues with my car. More

by tonatiu86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana
Report | Print
Aug 23, 2022 -

Mercedes-Benz of Houston North responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston North! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2022

With no appointment and a flat tire, the service department took care of my issue immediately. Upon arrival, my service representative, Jason, greeted me and started the process immediately. He kept More

by apbneworleans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Aug 19, 2022 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 16, 2022

I purchased a vehicle June 24th from them and they registered my vehicle to someone else vehicle.. I've been calling and was told everything is being taken care of. I still haven't received my license More

by Tumara1023
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelvin Mitchell
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Aug 19, 2022 -

Mercedes-Benz of Houston North responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston North. If you'd like, please contact our General Manager at (281) 305-8970. We'd appreciate the chance to make your experience a positive one.

August 15, 2022

Polite and very customer-service minded. When I purchased the car, I had a great buying experience. More

by lisal2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesenia
Report | Print
Aug 19, 2022 -

Mercedes-Benz of Houston North responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2022

Good dealership to work with if you get the right service writer. Ana is great! More

by Black MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez
Report | Print
Aug 19, 2022 -

Mercedes-Benz of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

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