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Mercedes-Benz of Houston North
Houston, TX
732 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 732 reviews
July 15, 2023
I was very disappointed with the service department. Ms Hernandez was late for the appointment. This was my first visit to this dealership and it was not clear where the service wait area was and after Ms Hernandez was late for the appointment. This was my first visit to this dealership and it was not clear where the service wait area was and after finding the parts desk it was also a disappointment. I asked Ms Hernandez for a quote for a seat repair and she gave me some numbers on a "post it" pad. I was expecting a formal detailed quote. As I had a great experience with MB dealers in Atlanta I was expecting the same level of experience here - again big disappointment More
by mhodge886
Employees Worked With
Ms Hernandez
July 15, 2023
Mercedes Benz North was a pleasure doing business with. Great Location right off the 45 north. Great atmosphere and customer service. I trust this dealer to give me excellent and professional service. Ask Great Location right off the 45 north. Great atmosphere and customer service. I trust this dealer to give me excellent and professional service. Ask for Michael, he will take good care of you and your car. More
by tdinspired
Employees Worked With
Michael
July 13, 2023
Christina is amazing! Very reliable and dependable to any issues I have. She always informs me on any updates and quick to respond at any time! Very reliable and dependable to any issues I have. She always informs me on any updates and quick to respond at any time! More
by Bri
Employees Worked With
Christina
July 12, 2023
Only complaint we have was the amount of time it took to purchase the vehicle. We paid cash but had to wait about 3 hours to get the purchase finalized. Process shouldn't take that long. Our Sales Rep was f purchase the vehicle. We paid cash but had to wait about 3 hours to get the purchase finalized. Process shouldn't take that long. Our Sales Rep was fantastic. It was the finance department that we really don't like. More
by ruiz
Employees Worked With
Gabriel
July 07, 2023
Sales Associate was helpful, very understanding and tries to accommodate me to complete the purchase. However, I was a little disappointed with the level of discount for cash purchase and being a senior citi to accommodate me to complete the purchase. However, I was a little disappointed with the level of discount for cash purchase and being a senior citizen. More
by Orville Henry
Employees Worked With
Travis Lewis
