Mercedes-Benz of Houston North

This dealership is one of the best there is. They are cordial, communicate well, and have great customer service!!! They are cordial, communicate well, and have great customer service!!! More

5 Stars= Advisor Jason Fleek is very attentive to the client needs. I explain to him what my issues were and assured me the problem would be corrected timely. client needs. I explain to him what my issues were and assured me the problem would be corrected timely. More

Carlos Trevino provides the best service. He never disappoints when it comes to trusting my car in his hands. He never disappoints when it comes to trusting my car in his hands. More

In and out was easy, courteous staff, clear explanation of service. Service advisor professional and friendly. of service. Service advisor professional and friendly. More

Good customer service and very professional environment. Restrooms were very clean. I would recommend to a friend. Restrooms were very clean. I would recommend to a friend. More

Salesman Vernon Gatlin was a one man wonder as he was a terrific listener, patient during negotiations and was awesome in his demonstrations, exhibiting how the entire interior bells and whistles operated. terrific listener, patient during negotiations and was awesome in his demonstrations, exhibiting how the entire interior bells and whistles operated. The rough patch of having to trade in the new vehicle for yet another was very easy. He sincerely understood the return and satisfied me totally with another. This was a completely satisfying experience. N More

In the beginning of a month-long road trip, we brought our new MB Sprinter van 2500 in with a Check Engine light and a rare DPF (Emission) part malfunction. This part was back ordered in the U.S. by month our new MB Sprinter van 2500 in with a Check Engine light and a rare DPF (Emission) part malfunction. This part was back ordered in the U.S. by months and no dealers had it. Somehow our Service Advisor Michael Huerta and the Parts team located the part within days and got us on our way. We can't thank them enough for taking care of us and their professionalsm. They also fixed a hood issue (done by me the owner) and the charges were VERY reasonable which was unusual for a MB dealership. If we lived in Houston I would be a customer of this dealership for life. Thank you MB Houston North for a great customer experience and letting us get on our way to travel throughout the U.S. More

Carlos, my service advisor took excellent care of me and my vehicle. I would definitely recommend this dealership for service. my vehicle. I would definitely recommend this dealership for service. More

I had some damage done to my car at a detailing shop in Houston TX on a Saturday. I took my car in that Saturday for an estimate @ 5pm knowing they closed the service department at 5pm but my service advi Houston TX on a Saturday. I took my car in that Saturday for an estimate @ 5pm knowing they closed the service department at 5pm but my service advisor Ms.Ana went above and beyond to get me what I needed. Monday morning I brought my car in to get the work done & my car was ready Wednesday morning.....WOW!!!! GREAT JOB GUYS & THANKS. More

Their service operations hums with an organized efficiency to deliver quality repair service, and customer satisfaction. efficiency to deliver quality repair service, and customer satisfaction. More