
Mercedes-Benz of Hanover
Hanover, MA
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I had my car serviced at this dealership today and left feeling very safe. My service advisor Enio was AMAZING- caring and helpful. He answered all my questions and was very polite towards me. Thank you, E feeling very safe. My service advisor Enio was AMAZING- caring and helpful. He answered all my questions and was very polite towards me. Thank you, Enio. More
Tom really worked with me to get my car picked up & a loaner was left. He was so nice & helpful. Anthony, our service manager was amazing as well. He called us every day to keep us informed. They were r loaner was left. He was so nice & helpful. Anthony, our service manager was amazing as well. He called us every day to keep us informed. They were really nice to work with. More
They all work as a team. Spent much time with me figuring out my navigation and remote start only to find out it's my outdated pixel phone! Rotimi is really good to deal wit Spent much time with me figuring out my navigation and remote start only to find out it's my outdated pixel phone! Rotimi is really good to deal with as a sales person very patient and pleasant personality. The entire group make an effort to help with smooth sale and trouble shooting any difficulties you may encounter More
Making the appointment online was very convenient and easy. Was greeted promptly and wait for service was acceptable. Coffee/tea and water were nice to have. Wish there were some snacks available even fr easy. Was greeted promptly and wait for service was acceptable. Coffee/tea and water were nice to have. Wish there were some snacks available even from a vending machine. More
xcellent customer service, the sales team was very helpful and knowledgeable about the car features," Had a great experience with the dealership, they made the buying process smooth and easy.". helpful and knowledgeable about the car features," Had a great experience with the dealership, they made the buying process smooth and easy.". More
I’ve dealt with Chris from sales, Anthony from service. I also picked up a few items from parts. Everyone was super helpful and friendly. It’s a great place with awesome people! If you’re interested in I also picked up a few items from parts. Everyone was super helpful and friendly. It’s a great place with awesome people! If you’re interested in a Mercedes buy one there! More
I had a very favorable experience this time with my service advisor Anthony Del Deo. Anthony clearly and fully explained the details of the work to be done to my C300 in a manner that shows respect to service advisor Anthony Del Deo. Anthony clearly and fully explained the details of the work to be done to my C300 in a manner that shows respect to his customers. This was a completely differant experience from one that I had in September 2023. Enough said, so keep your staff like Anthony happy so that customers will be more inclined to come back!! More