Mercedes-Benz of Hanover
Hanover, MA
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Tire purchase and balancing So friendly, professional, and courteous-always helpful....great place for service and purchase of car Need better refreshments Good service managem So friendly, professional, and courteous-always helpful....great place for service and purchase of car Need better refreshments Good service management in South Shore Boston More
Customer Service My car is no longer under warrantee but I keep coming back due to Molly my customer service rep. Very accommodating and pleasant to work with. My car is no longer under warrantee but I keep coming back due to Molly my customer service rep. Very accommodating and pleasant to work with. More
Outstanding service, support and attention to detail The dealership is fantastic to work with. Brian does an exceptional job. Ilir went above and beyond to correct an issue for me which meant he had to d The dealership is fantastic to work with. Brian does an exceptional job. Ilir went above and beyond to correct an issue for me which meant he had to drive three hours each way through traffic and rain to help me. He should get an award, More
Treated like a real oerson Customer service is truly excellent. Spoken to like you are in charge and a real person, the experience was grand. I was very impressed throughout. Customer service is truly excellent. Spoken to like you are in charge and a real person, the experience was grand. I was very impressed throughout. More
Smooth service Good operation. Quickly done. Picked up vehicle and they have also delivered at the exact time that was promised to me. That is an accomplishment. Good operation. Quickly done. Picked up vehicle and they have also delivered at the exact time that was promised to me. That is an accomplishment. More
The car was checked for sensor problem Molly was helpful and The car was in for service. They were very helpful ..I had a very good experience. I recommend Mercedes Hanover to all my friends. Keep up the good w The car was in for service. They were very helpful ..I had a very good experience. I recommend Mercedes Hanover to all my friends. Keep up the good work .. More
Great service as usual! Had a damaged tire due to hitting a pothole. Was covered under the wheels protection plan and dropping the car off with a fast repair was great. Ver Had a damaged tire due to hitting a pothole. Was covered under the wheels protection plan and dropping the car off with a fast repair was great. Very friendly service people. More
Transmission repair Excellent job by Mercedes Benz dealership in Hanover MA. Special thanks to service specialist John Landers who worked very hard on getting my car repa Excellent job by Mercedes Benz dealership in Hanover MA. Special thanks to service specialist John Landers who worked very hard on getting my car repaired in a timely fashion. More
Wheel locks Very fast and helpful. I came in as a waiter and was out in less than 30 minutes wash included for free. Fair price as well. Very fast and helpful. I came in as a waiter and was out in less than 30 minutes wash included for free. Fair price as well. More
Professional Very helpful my salesman Guy really new the car on the lot the biggest smile on my wife face we pick it up today and it looks like a brand new automob Very helpful my salesman Guy really new the car on the lot the biggest smile on my wife face we pick it up today and it looks like a brand new automobile More