Mercedes-Benz of Hanover
Hanover, MA
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Another great service at Prime Bought my Denali at Prime and just used the service department at the Mercedes dealer. Service rep John was great to deal with and very knowledgeable Bought my Denali at Prime and just used the service department at the Mercedes dealer. Service rep John was great to deal with and very knowledgeable with our repair. Would recommend this Prime group to anyone who appreciates good service and or buying experiences. More
Service It is an honor and a privelige to work with Molly Doyle. She is conscientious, considerate of my time and the consummate professional. She’s the reas It is an honor and a privelige to work with Molly Doyle. She is conscientious, considerate of my time and the consummate professional. She’s the reason I keep coming back for service More
Great dealeship Overall we had a good experience purchasing and servicing both of our cars Sometimes though it falls short depending on the work volume and the emplo Overall we had a good experience purchasing and servicing both of our cars Sometimes though it falls short depending on the work volume and the employee Today everything went very smoothly More
Easy Breezy! Picked up car on time. Left a MB loaner. Returned car on time. Everything perfect. Look forward to scheduling my other MB car also in the future. Picked up car on time. Left a MB loaner. Returned car on time. Everything perfect. Look forward to scheduling my other MB car also in the future. More
Hanover instead of cape cod Wish you had a dealership on cape cod. My car still feels like it is pulling to the left now. The wheel seems looser than when I came in. I also reque Wish you had a dealership on cape cod. My car still feels like it is pulling to the left now. The wheel seems looser than when I came in. I also requested glass of windshield to be fixed and he forgot to do that. More
Fantastic experience CJ and Mac, together made this experience great!! Quick and seamless process! Even delivered my car to my house!! Couldn’t recommend Mercedes Benz CJ and Mac, together made this experience great!! Quick and seamless process! Even delivered my car to my house!! Couldn’t recommend Mercedes Benz of Hanover enough!! More
Great car, Great service Bought my 3rd MB and couldn’t be happier. Clean, friendly showroom, nice waiting area when you come in for service and a huge selection of new and CP Bought my 3rd MB and couldn’t be happier. Clean, friendly showroom, nice waiting area when you come in for service and a huge selection of new and CPO vehicles More
First Time Customers This was our first time.at this dealership. We were seen promptly and our concerns were listened to. Two of our 3 issues were addressed. Our check eng This was our first time.at this dealership. We were seen promptly and our concerns were listened to. Two of our 3 issues were addressed. Our check engine light was no longer on so that problem couldn’t be identified. We will return to this shop. Everyone was very courteous and the waiting area was great More
Leaking Brake line fixed I had a 2013 Mercedes GLK which I bought from MB of Hanover leaking brake fluid at 60K miles. This Mercedes dealership fixed the leak by replacing all I had a 2013 Mercedes GLK which I bought from MB of Hanover leaking brake fluid at 60K miles. This Mercedes dealership fixed the leak by replacing all the brake lines under warranty and I had to pay the deductible of $250 plus $80 of brake fluid and other fee. That was reasonable. While the car was in the repair shop waiting for part (brake lines), I was given a new Mercedes CLA250 free loan car to drive for about 10 days. I was happy about that. I would recommend Mercedes-Benz of Hanover for service. More
One of the best car buying experiences so far Exelent service and very professional. Zero pressure while buying the vehicle and everything was laid out in front of me with no hidden fees. One of t Exelent service and very professional. Zero pressure while buying the vehicle and everything was laid out in front of me with no hidden fees. One of the best car buying experience I have had to date. Chris Norton was a fantastic help with getting me a fantastic deal on my new c300. More