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Mercedes-Benz of Hanover

Hanover, MA

4.5
669 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 669 reviews

January 15, 2025

Great customer service. Timely manner. Service department explained each and every service performed on vehicle. More

by Michelle Montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bolton
Jan 17, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 14, 2025

They all work as a team. Spent much time with me figuring out my navigation and remote start only to find out it's my outdated pixel phone! Rotimi is really good to deal wit More

by seherlihy
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rotimi Abu
Jan 16, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2025

Making the appointment online was very convenient and easy. Was greeted promptly and wait for service was acceptable. Coffee/tea and water were nice to have. Wish there were some snacks available even fr More

by Puccichaudhry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 08, 2025 -

Mercedes-Benz of Hanover responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 29, 2024

Great dealer! Very knowledgeable! Phenan in sales was great to deal with! 5 star service! More

by robormon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phelan Dussault
Jan 01, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're happy you found Phenan to be so supportive during your experience here at Mercedes-Benz of Hanover. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2024

xcellent customer service, the sales team was very helpful and knowledgeable about the car features," Had a great experience with the dealership, they made the buying process smooth and easy.". More

by amaansong
Recommend Dealer
Yes
Employees Worked With
Albert Rivera
Dec 28, 2024 -

Mercedes-Benz of Hanover responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 27, 2024

I’ve dealt with Chris from sales, Anthony from service. I also picked up a few items from parts. Everyone was super helpful and friendly. It’s a great place with awesome people! If you’re interested in More

by Pmorante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony from service (5 stars), Chris Norton
Dec 28, 2024 -

Mercedes-Benz of Hanover responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

I had a very favorable experience this time with my service advisor Anthony Del Deo. Anthony clearly and fully explained the details of the work to be done to my C300 in a manner that shows respect to More

by mac55
Workmanship
Recommend Dealer
Yes
Employees Worked With
Anthony Del Deo
Dec 28, 2024 -

Mercedes-Benz of Hanover responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

The service staff is so pleasant and attentive. They always go above and beyond for the customer! More

by ADL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Maurice
Dec 25, 2024 -

Mercedes-Benz of Hanover responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 22, 2024

Steven was great. He stayed in close communication with me and the loaner car was available as promised. More

by predmarsh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 24, 2024 -

Mercedes-Benz of Hanover responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2024

Ben Stahl was excellent to work with! He's very professional. Robert Leaver in finance provided a smooth and pressure free transaction. I recommend MB of Hanover to meet your automotive More

by N/a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Stahl and Robert Leaver
Dec 21, 2024 -

Mercedes-Benz of Hanover responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hanover! Thanks for the recommendation, and have an amazing day!

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