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Mercedes-Benz of Hanover

Hanover, MA

4.5
667 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 667 reviews

January 29, 2025

Everyone was very helpful, informative and accommodating. The communication via email made things very convenient. Kassidy, my service advisor made sure I received the communication as well. More

by Ratana C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Maurice
Feb 03, 2025 -

Mercedes-Benz of Hanover responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

This Dealership has finally changed for the better. New management is doing a great job. My service advisor Rayan Coyle was excellent. More

by Alanrcarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Coyle
Feb 03, 2025 -

Mercedes-Benz of Hanover responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2025

Excellent experience from start to finish, the car feels amazing with the new tires. Thank you More

by Lmiller515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall her name
Jan 31, 2025 -

Mercedes-Benz of Hanover responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

Dealership recently renovated. Looks great. Friendly staff. Car completed timely. Would recommend to family and friends More

by Nansea96
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio Rebolo
Jan 20, 2025 -

Mercedes-Benz of Hanover responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2025

The service department is extremely helpful! ! I’ve had service work done before and my car is currently in for som warranty repair work. Kristina is my service manager and she’s awesome!! More

by edtdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Williams
Jan 20, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 18, 2025

I had my car serviced at this dealership today and left feeling very safe. My service advisor Enio was AMAZING- caring and helpful. He answered all my questions and was very polite towards me. Thank you, E More

by Mlemoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio Rebolo
Jan 20, 2025 -

Mercedes-Benz of Hanover responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 17, 2025

Tom really worked with me to get my car picked up & a loaner was left. He was so nice & helpful. Anthony, our service manager was amazing as well. He called us every day to keep us informed. They were r More

by klk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom & Anthoney
Jan 20, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

Enio always accommodates my time frame and delivers my service repair on the time agreed More

by Lucia
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Enio
Jan 17, 2025 -

Mercedes-Benz of Hanover responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 15, 2025

Great customer service. Timely manner. Service department explained each and every service performed on vehicle. More

by Michelle Montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bolton
Jan 17, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 14, 2025

They all work as a team. Spent much time with me figuring out my navigation and remote start only to find out it's my outdated pixel phone! Rotimi is really good to deal wit More

by seherlihy
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rotimi Abu
Jan 16, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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