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Mercedes-Benz of Hanover

Hanover, MA

4.3
620 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 620 reviews

November 22, 2024

My first visit to Hanover Mercedes. I am totally satisfied with diagnosis and repair. Especially with attentive service by Steve. More

by bahlerearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 25, 2024 -

Mercedes-Benz of Hanover responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Steve at Mercedes-Benz of Hanover. Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2024

He was very helpful, great personality, great pressure, several works were out that day. He shined work very well with all the customers. very professional. More

by Cvwalker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 22, 2024 -

Mercedes-Benz of Hanover responded

Hi, we're happy you found Steve to be so supportive during your experience here at Mercedes-Benz of Hanover. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

Very knowledgeable courteous and attentive dealership They are the perfect people to trust when you need service More

by Jvlqh022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian (last name?)
Nov 21, 2024 -

Mercedes-Benz of Hanover responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

Enio was a huge help! ! He was extremely helpful with my warranty and also fair with pricing. Will always use him for any service! His accent reminds me of a formula 1 dri More

by Rover Dynamic v8 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio
Nov 21, 2024 -

Mercedes-Benz of Hanover responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

The service department in Hanover is outstanding! They provide the level of quality you expect from a Mercedes dealership and our the reason we intend to stay loyal to the brand. More

by peterw0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Trish Backlund
Nov 18, 2024 -

Mercedes-Benz of Hanover responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2024

The advisor name Cassidy is one of the best advisors I’ve ever dealt with period. More

by Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Maurice
Nov 19, 2024 -

Mercedes-Benz of Hanover responded

Hello, we're happy you found Kassidy to be so supportive during your experience here at Mercedes-Benz of Hanover. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

Great experience buying a Mercedes. Well recommended to all definitely check it out totally worth it. More

by Lennywetterberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phelan Dussault
Nov 18, 2024 -

Mercedes-Benz of Hanover responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 11, 2024

It took 3 phone calls over 4 days to make the appointment, but once that was done things went smoothly. More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio Rebolo
Nov 13, 2024 -

Mercedes-Benz of Hanover responded

Hello Cynthia, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (781) 924-4200.

November 10, 2024

Amazing dealership to work with, they are very responsive, give you all the details on your car and what repair is needed, and are very helpful. Would highly recommend! More

by missnewlauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trish Backlund
Nov 12, 2024 -

Mercedes-Benz of Hanover responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 01, 2024

The dealer recommended major work and when I told them I had purchased an extended warranty from the former dealership I never heard back from them and I called and texted multiple times. My next move is to More

by wtboyd46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Williams
Nov 09, 2024 -

Mercedes-Benz of Hanover responded

wtboyd46, I apologize for your poor experience and follow-up, I cannot locate your file based on your Google use. Could you please contact me here at the dealership so I can help you resolve this issue? Frank Mazziotti General Manager fmazziotti@group1auto.com