Mercedes-Benz of Hanover

My experience at Hanover Mercedes was once again a most positive one. My service advisor, Ryan, went out his way to keep me informed of what was happening with my car and get answers to all my questions. A positive one. My service advisor, Ryan, went out his way to keep me informed of what was happening with my car and get answers to all my questions. As with previous service I was satisfied with the service. Will continue going there for service. More

Everyone was very helpful and I felt i was treated honestly. Good experience. Thank you Nate/Albert and JJ honestly. Good experience. Thank you Nate/Albert and JJ More

Nate Shannon was very helpful with our needs and requests. Other staff members were also helpful and attentive. requests. Other staff members were also helpful and attentive. More

I walked into the dealer in January and inquired about an AMG GT and I was told that they had one that should be in early spring. I left my info and figured that somebody would scoop that and I would never h AMG GT and I was told that they had one that should be in early spring. I left my info and figured that somebody would scoop that and I would never hear back. Surprise, Matt the Sales Manager called be the minute it showed up. I went immediately to take a look and went back the next day to take it on a test drive with my salesman Charles. I had a trade and within a few minutes we had a deal. First class all the way. They do what they say they will. Refreshing. More

The service team was extremely helpful I had an emergency tire issue and they were able to get me in quickly and they were transparent about the issue and what was needed to fix it. They will definitely be m tire issue and they were able to get me in quickly and they were transparent about the issue and what was needed to fix it. They will definitely be my choice for future service. Thank you for great customer service.!!!! More

Communication is great. They kept a detailed report on our vehicles maintenance. We are pleased with their service. They kept a detailed report on our vehicles maintenance. We are pleased with their service. More

Wonderful people. Mr. Cooper is the best. Knowledgeable, patient and very kind. Thank you and looking forward to doing business with you again! Mr. Cooper is the best. Knowledgeable, patient and very kind. Thank you and looking forward to doing business with you again! More

Phelhan dussault was excellent and easy to work with. Very prompt on getting back to us. Would recommend others to him. We found Rob the business manager lacked personality. He was doing his job pushi Very prompt on getting back to us. Would recommend others to him. We found Rob the business manager lacked personality. He was doing his job pushing extra coverage on us however didn’t seem to enjoy his job More

The people it’s so nice and helping about everything! ! I’m so happy the buy my car in this place ! I’m so happy the buy my car in this place More

Service use to be awful. There are a bunch of new staff and renovations taking place. Very optimistic for the future., There are a bunch of new staff and renovations taking place. Very optimistic for the future., More