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Mercedes-Benz of Hanover

Hanover, MA

4.5
703 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 703 reviews

June 03, 2025

My sister and I worked with a wonderful team of sales consultants and finance individuals to help us get the best deal on brand new cars here. They were beyond respectful and courteous with their time an More

by hollyshahzade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phelan, Frank, Sammy Li
June 02, 2025

I will always take my AMG for service to Hanover MB. Enio Rebolo is by far and away the best service advisor in New England. Never have to worry when I hand my keys over to him. Great service More

by rtracer360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio Rebolo
June 01, 2025

Excellent Service! Nate exhibited professional, knowledgeable, courteous and expertise - He was a pleasure to do business with. More

by amgorman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Shannon, Sale. ; Tom, Service Dept.
May 31, 2025

I can’t complain,staff were courteous in a perfect atmosphere inside and outside,very satisfied waiting time More

by gabsampeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Williams-Adiel Maciel
May 31, 2025

Customer service is excellent. As I have written elsewhere, I’ll still prefer to buy a Mercedes, if I were to need a new car today, mainly because of the customer service. More

by Niran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Konomi
May 30, 2025

Very attentive and easy to work with staff. Everything was handled quickly and accurately as needed and expected. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rivera, Kevin, Kassidy Maurice
Jun 01, 2025 -

Mercedes-Benz of Hanover responded

Hello Jack, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Very pleasant to visit, clean and attentive. Kept me in touch of what was going on during the service More

by pedroypadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Jun 01, 2025 -

Mercedes-Benz of Hanover responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

I was greeted immediately and offered water, my wait time for my salesman was minimal. Phelan was awesome to work with! I felt comfortable with him and he showed me exactly what I wanted to look at and made More

by jnoiseux313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phelan Dussault, Ming Li
May 30, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hanover. If you have any further questions, please give us a call. We're always happy to help!

May 29, 2025

Ryan Coyle was my service person and I felt that he did an excellent job with my repairs and also keeping me informed on an ongoing lengthy repair of my E450 Wagon. I had stopped in to the service departm More

by ginnyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Coyle
May 30, 2025 -

Mercedes-Benz of Hanover responded

Hello, we're happy you found our staff member Ryan to be so supportive during your experience here at Mercedes-Benz of Hanover. Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2025

Attentive, courteous and timely first service at this dealership. We appreciate your expertise. Thank you very much. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 24, 2025 -

Mercedes-Benz of Hanover responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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