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Mercedes-Benz of Hanover
Hanover, MA
675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 675 reviews
April 15, 2025
I recently visited for my lease renewal. The process was extremely easy and pleasant from beginning to end. Ben was my main contact at the dealership. He was proactive and contacted me prio The process was extremely easy and pleasant from beginning to end. Ben was my main contact at the dealership. He was proactive and contacted me prior to the end of my current lease to see if I was interested in early turn in and had the perfect cars lined up for my test drive. He was easy-going and flexible with working with his team to Work towards an agreeable lease agreement. Things went so well I was able to leave same day with my new car! More
by andrconn
Employees Worked With
Benjamin Stahl, Bobby Chin
April 11, 2025
Cassidy is the best! She helped me pick up a loaner car, updated me on a daily basis via phone calls/voice messages, and fully addressed all of my concerns I had about my She helped me pick up a loaner car, updated me on a daily basis via phone calls/voice messages, and fully addressed all of my concerns I had about my 2023 GLA 250. When needed, she also worked with the sales department. I have been to two other dealerships for my previous MB cars, however, I must say that the customer experience with your service department is the best. She made my visit a seamless and enjoyable one. A lots of Kudos to her and your service technicians. More
by AkmRahman
Employees Worked With
Cassidy
April 11, 2025
Service experience was very good, advisor took time to explain everything. Facility upgrade was very nice with comfortable seating and beverage service. explain everything. Facility upgrade was very nice with comfortable seating and beverage service. More
by Steve
Employees Worked With
Enio
April 08, 2025
Everyone we dealt with was very helpful and professional. Nate worked very hard to make me being a Mercedes driver again. It was a pleasure to work with him. Nate worked very hard to make me being a Mercedes driver again. It was a pleasure to work with him. More
by lindacampbell2516
Employees Worked With
Nate Shannon
April 03, 2025
Best service ever. Professional sales and financial services. Everything went smooth as usual. Sam li and Albert Rivera are the best Mercedes representatives I work Professional sales and financial services. Everything went smooth as usual. Sam li and Albert Rivera are the best Mercedes representatives I work with More
by zhang3y
Employees Worked With
Albert
April 03, 2025
Today's Mercedes-Benz of Hanover service experience was exceptional! My service advisor was first rate as was the loaner he provided to me. The work was completed on time; no problems, no complaints. exceptional! My service advisor was first rate as was the loaner he provided to me. The work was completed on time; no problems, no complaints. More
by john_chavez
Employees Worked With
Enio Rebolo
March 29, 2025
I have the dealership an extra day with my car. I came to pick it up and it was not washed in the inside was a mess. I am absolutely unsatisfied. I expected more and truly not happy. I came to pick it up and it was not washed in the inside was a mess. I am absolutely unsatisfied. I expected more and truly not happy. More
by kellylilly9980
Employees Worked With
Kristina Williams
March 26, 2025
Rotimi was very helpful allowing me to test drive multiple cars until I found the right one and no Pressure !! Rob in finance was also great to work with. Overall a very relaxing enjoyable experienc multiple cars until I found the right one and no Pressure !! Rob in finance was also great to work with. Overall a very relaxing enjoyable experience. More
by Kimhastry
Employees Worked With
Rotimi Abu, Rob in finance
