Mercedes-Benz of Hanover

Rotimi was very helpful allowing me to test drive multiple cars until I found the right one and no Pressure !! Rob in finance was also great to work with. Overall a very relaxing enjoyable experienc multiple cars until I found the right one and no Pressure !! Rob in finance was also great to work with. Overall a very relaxing enjoyable experience. More

Really smooth process from scheduling to check in and text updates from Steven. Great service! text updates from Steven. Great service! More

I was thrilled with the excellent service. The effort to please was above and beyond. They made it very easy for me and affordable. The effort to please was above and beyond. They made it very easy for me and affordable. More

We had a great experience all around. Our salesman Rob Lee was amazing. Would definitely recommend buying from him. Our salesman Rob Lee was amazing. Would definitely recommend buying from him. More

My experience was excellent, all thanks to Ryan C. He is a great representative of Mercedes, so helpful, kind, and polite; he really made me feel that I could rely on him to take care of everything. He is a great representative of Mercedes, so helpful, kind, and polite; he really made me feel that I could rely on him to take care of everything. I had a flat on route 3 south just at exit 33. It was almost 6 pm so I could not get service that evening and my E450 hybrid did not come with a spare. Mercedes road side assistance sent a tow truck but left me stranded (I live on Cape) in a gas station near the dealership, they never sent a car or Lyft as promised, even asking if I could just stay where I was (for 3 days)! I was so glad when Ryan called the next morning, sent a Lyft driver first thing, and had a beautiful loaner all set for me to drive home. He explained everything, told me they had to wait until Monday for a new tire, and offered to do the scheduled service while the car was there. A big help! They found what was wrong with the steer assist, and I couldn’t be happier overall. Ryan kept me apprised of what was happening at all times. I am very impressed by him, he’s a great young man and couldn’t do enough for me! Thanks Ryan for turning a bad experience into a good one! More

Able to schedule same day, work was quickly done and cost was very reasonable. Will come back in future. was very reasonable. Will come back in future. More

Efficient, quality work from the entire team! We appreciate the team work & great customer service. Thank you, JB We appreciate the team work & great customer service. Thank you, JB More