Mercedes-Benz of Georgetown - Service Center

Excellent service from my service advisor Drew McKenzie today. Drew is knowledgeable and kept me up to date throughout the day on the progress of my car. I have been using MB Georgetown for four years now today. Drew is knowledgeable and kept me up to date throughout the day on the progress of my car. I have been using MB Georgetown for four years now and wouldn’t trust my MB to anyone else. More

Really great service. Received timely updates. They are quick at intake and to get your vehicle returned once the work is done. Appreciate their professional work attit Received timely updates. They are quick at intake and to get your vehicle returned once the work is done. Appreciate their professional work attitude. More

They made the requested repairs and maintenance but the communication was not nearly as prompt and thorough as what I’ve come to expect from my regular advisor Kayle. communication was not nearly as prompt and thorough as what I’ve come to expect from my regular advisor Kayle. More

Great service, easy drop off and pick up. Complimentary car wash and free Uber home and back Complimentary car wash and free Uber home and back More

This dealership has always done a very thorough job of maintaining my 2017 C300. I especially like dealing with Jay, my service advisor. maintaining my 2017 C300. I especially like dealing with Jay, my service advisor. More

Exceptional service, friendly staff, and a seamless buying process. Highly recommend this dealership for your next car! buying process. Highly recommend this dealership for your next car! More

Very accommodating and professional . Did a very good job on replacing my car’s AC. Did a very good job on replacing my car’s AC. More

Service was world class. Time was taken to detail the issues found as well as service needed. My representative was patient and thorough, providing quality customer service Time was taken to detail the issues found as well as service needed. My representative was patient and thorough, providing quality customer service and care. More

Dropping off my car for service I had to wait 30 minutes. Picking up my car after service I had to wait an hour. No loaner vehicle available. Picking up my car after service I had to wait an hour. No loaner vehicle available. More

The service advisor, Jarrod, was very personable and kept me updated on service progress and findings. Service was completed in one day. Would highly recommend. me updated on service progress and findings. Service was completed in one day. Would highly recommend. More