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Mercedes-Benz of Georgetown - Service Center
Georgetown, TX
488 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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488 Reviews of Mercedes-Benz of Georgetown - Service Center
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October 23, 2023
Aaron in the Sprinter Service Dept is a world class customer service representative. Greatly appreciate his dogged interface with our Third Party Extended Warranty Company who are difficult to work wit customer service representative. Greatly appreciate his dogged interface with our Third Party Extended Warranty Company who are difficult to work with. Thanks again! More
by patrick wells
Employees Worked With
October 21, 2023
I had a great experience in Georgetown Mercedes. It is conveniently located next to the interstate and very easy to find. The facility is new and modern. The service advisor Adam and his team found It is conveniently located next to the interstate and very easy to find. The facility is new and modern. The service advisor Adam and his team found the problem with my car's brake and finished the regular maintenance and the additional brake service the same afternoon. I was really happy to be able to get my car back on the same day. More
by jiayi.hoffman
Employees Worked With
October 21, 2023
Great customer service. Service writers are very attentive and helpful. I never have regrets when I deal with them! Service writers are very attentive and helpful. I never have regrets when I deal with them! More
by kevinF
Employees Worked With
October 20, 2023
I would never do business with Mercedes-Benz of Georgetown again, nor if I still owned a Mercedes, would I take it there for any kind of service. Mercedes-Benz USA does not stand behind their deale Georgetown again, nor if I still owned a Mercedes, would I take it there for any kind of service. Mercedes-Benz USA does not stand behind their dealers. If you have an issue with the dealership, you will find Mercedes Benz USA simply says they are independently owned, and we are not responsible for their actions More
by Dave4flying
October 20, 2023
Personal is excellent in general. However, Samantha is a #1 - A+ with customers. Excellent treatment and attention! However, Samantha is a #1 - A+ with customers. Excellent treatment and attention! More
by Paroma2018
October 19, 2023
When I arrived for an appointment I was told the back up was 4-5 hours …Corey got me out in much less…thanks was 4-5 hours …Corey got me out in much less…thanks More
by Pnpgeiger
Employees Worked With
October 19, 2023
Haven’t been able to buy one here in 14 years but the service is always top notch. Hats off to the service department and Adam Deleon my service advisor service is always top notch. Hats off to the service department and Adam Deleon my service advisor More
by Squishy
Employees Worked With
October 19, 2023
Due to the ongoing personal attention of Daniel Reicherts, we have come to think of MB of Georgetown, as extended family. They and he have earned our total trust and respect. Reicherts, we have come to think of MB of Georgetown, as extended family. They and he have earned our total trust and respect. More
by tonytrpt45
Employees Worked With
Daniel Reicherts, Lynette Rich
October 17, 2023
They fixed my car in a timely manner. However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to ge However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to get done. I will still bring my car there, but I do hope they do better. More
by rkoglesbee
Employees Worked With
