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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.6
488 Reviews
Call Service Center (512) 930-6150

488 Reviews of Mercedes-Benz of Georgetown - Service Center

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March 28, 2024

Irlane is a great service tech. She is professional and gave excellent customer service. Avod Mercedes of Austin on Airport Blvd at all costs! Worth the 25 min drive! More

by jlrwilliams@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
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Apr 04, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Irlane provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

My service advisor is awesome. Get everything issue with my vehicle resolved in a timely manner. More

by sakpan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Miss Osmary is an excellent employee, she guides you well, she treats you as part of the family, she is very professional. God allow and they always have her as an employee because I have never seen suc More

by dejesusanag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Mercedes-Benz of Georgetown responded

That's wonderful to hear about Miss Osmary's excellent service! She made a positive impact on your experience at the dealership. If there's anything else you'd like to share or if you have any other feedback, feel free to let us know. We're here to help!

March 26, 2024

Kyle in the service department is awesome! He made sure my car’s issues were fixed in a prompt and timely manner, keeping me informed along the way. More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Apr 03, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Kyle provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 22, 2024

Great service at Mercedes Georgetown, Emily is amazing, she follows up daily when they service my car. She is super professional and really cares about the customer. More

by cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Mar 27, 2024 -

Mercedes-Benz of Georgetown responded

That's wonderful to hear! We're thrilled that you had a great service experience at Mercedes-Benz of Georgetown and that Emily provided such amazing, professional, and caring service. We'll be sure to pass along your appreciation to Emily. We appreciate your business and look forward to serving you again!

March 21, 2024

Great service by Jarrod ! He was very courteous and got me out of the dealership in time as promised ! More

by Saklani3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Mercedes-Benz of Georgetown responded

We're glad you had a great experience with Jarrod's service. Thank you for choosing us!

March 18, 2024

The service department at Mercedes-Benz of Georgetown is top-notch. My service advisor, Jay, was friendly, communicative, and kept me updated throughout the entire process. More

by junior.ramirez26
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Mercedes-Benz of Georgetown responded

That's great to hear! It sounds like you had a positive experience with Jay at Mercedes-Benz of Georgetown's service department. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 14, 2024

Emily Mejia, thanks for you help today! Your early call the loaner issue is appreciated . More

by felipepuente957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Fuentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Mejia
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Mar 16, 2024 -

Mercedes-Benz of Georgetown responded

You're welcome! I'm glad to hear that Emily was able to assist you with the loaner issue and that her early call was appreciated. We're here to help!

March 11, 2024

Love this dealership, don’t trust anyone else for our vehicle needs. We always have the best service here. More

by Nickole.sarles
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam Fontenot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Burnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Engledow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Mercedes-Benz of Georgetown responded

We're delighted to hear that you love our dealership and trust us for all your vehicle needs. Providing the best service to our customers is always our top priority, and we're grateful for your continued loyalty. Thank you for your kind words and ongoing support!

March 07, 2024

Excellent service I would highly recommend Mercedes Benz of Georgetown Jerrod was so very helpful, More

by Leo.morehouse47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrod
Report | Print
Mar 09, 2024 -

Mercedes-Benz of Georgetown responded

We appreciate your recommendation and are delighted to hear that Jerrod provided excellent service at Mercedes-Benz of Georgetown. Thank you for choosing Mercedes-Benz of Georgetown, and we look forward to serving you in the future!

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