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Mercedes-Benz of Georgetown - Service Center
Georgetown, TX
487 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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487 Reviews of Mercedes-Benz of Georgetown - Service Center
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November 23, 2024
Jay was very helpful with my service and true repair today. I was a walk in and he took care of me swiftly! today. I was a walk in and he took care of me swiftly! More
by NV
Employees Worked With
November 22, 2024
I received excellent service! !Adam Deleon kept me updated thoughtout the repair on my Mercedes 350 !Adam Deleon kept me updated thoughtout the repair on my Mercedes 350 More
by Patclinch7450
November 22, 2024
The communication from setting up the appointment for my vehicle to picking it up was fantastic! As someone who works in a dealership, communication is a huge deal! Quick turn around time and the car look vehicle to picking it up was fantastic! As someone who works in a dealership, communication is a huge deal! Quick turn around time and the car looked great upon pick up. Nice job to all the key players that helped. Thank you for excellent customer service! More
by Lena M
Employees Worked With
November 21, 2024
They took me in for a tire job, even though my appt was 2 days away, and that was much appreciated. days away, and that was much appreciated. More
by leticiacastroandrade
Employees Worked With
November 20, 2024
The experience was not bad, not excellent either. My windshield was cracked, so I called them to see if I can bring my car in for a repair. They placed an order for my windshield and told me it would My windshield was cracked, so I called them to see if I can bring my car in for a repair. They placed an order for my windshield and told me it would take about 5 days for them to receive it. No one reaches back out for two weeks. I called in to check on them and got an appointment for a Tuesday. I had to move it to another day, so I called in to request a reschedule. They said they would check and call me back. They never called me back, so I had to call in to check. The service itself was quick and fine, but the need for constant call back to check in on things was a bit irritating. More
by masaiida
Employees Worked With
November 19, 2024
I used the service department and they were able to diagnose the problem with my vehicle, order genuine Mercedes Benz parts and have my vehicle fixed and back to me in a timely manner. diagnose the problem with my vehicle, order genuine Mercedes Benz parts and have my vehicle fixed and back to me in a timely manner. More
by simms3mkys
Employees Worked With
November 16, 2024
Corey, service writer, took excellent care of me. He had me in and out as promised without delay. He had me in and out as promised without delay. More
by mo
Employees Worked With
November 15, 2024
Always a pleasure to have my Mercedes serviced at MB of Georgetown. Easy to schedule and requested a loaner, Joshua Sullivan was great to work with. Very knowledgeable, great suggestions and communication. Georgetown. Easy to schedule and requested a loaner, Joshua Sullivan was great to work with. Very knowledgeable, great suggestions and communication. More
by DebM
Employees Worked With
Joshua Sullivan
