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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
560 Reviews

560 Reviews of Mercedes-Benz of Georgetown - Service Center

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March 07, 2025

SPECTACULAR SERVICE! Richey Barnes and his service team Joshua and Brian provided nothing less that exceptional customer service and care! More

by mr.adrianhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes, Joshua and Brian
Mar 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Georgetown!

March 07, 2025

Service department was clean, professional and easy to deal with. All staff was accommodating and professional. More

by Dave Keister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Mar 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi Dave, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

Excellent service, prompt and complete. They did everything in a courteous manner. Service was done just like it should have been, More

by andyjackson0710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2025

I had a great experience with my service in the Sprinter Department today. Got my battery replaced and Ryan was super nice and kept me informed on what was going on. Also was helped to get my Mercedes app w More

by rtf80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carter
Mar 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy to hear you had such a positive experience with Ryan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2025

Great customer service experience and knowledgeable about the service I my vehicle needed. The process was easy in and easy out.Thank you! More

by elois.maxwell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam,
Mar 08, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

Had a fantastic service by Adam. It was a big job and it required coordination with Carshield (who is a pain to work with), but Adam made it all easy for me and gave me confidence on More

by mucosa-yawners.8j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 02, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2025

I scheduled service and they took care of all my needs and did all in the promised time! More

by mlarson1650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew McKenzie
Mar 03, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2025

Very friendly staff and my experience at this place has always been awesome. Thank you. More

by sri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
Feb 28, 2025 -

Mercedes-Benz of Georgetown responded

Hello Sri, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2025

Usually a good dealership for service, this time around have issues with getting a discount in the mail applied. But overall good ambiance, free taco and coffee, and the new car dealership is easily access More

by shola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Mackenzie
Feb 28, 2025 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Adam Fontenot Service Director Mercedes-Benz of Georgetown 512-942-6928 afontenot@mbofgeorgetown.com

February 22, 2025

The advisors are ALWAYS so helpful and courteous. It makes getting my car serviced so less stressful. They handle everything, always. More

by tiffaninaomi85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam DeLeon
Feb 24, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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