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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
657 Reviews
Call Service Center (512) 930-6150

657 Reviews of Mercedes-Benz of Georgetown - Service Center

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July 31, 2025

The service is completed in a timely manner. The service your vehicle are explained in detail. You are given cost analysis and options. The staff is knowledgeable. More

by Ftocookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick
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July 26, 2025

Jarrod Dozier is my service manager and provides excellent service in a very professional manner. More

by Carolyn.fuller4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Doziet
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Jul 27, 2025 -

Mercedes-Benz of Georgetown responded

Hi Carolyn, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2025

Hayden Dozier was our consultant and was very helpful with the service we needed and explained everything that would be done and kept us informed while we were there. He gave us the military discount and More

by Jmartone826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Dozier
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Jul 28, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

July 24, 2025

I am a regular customer and every time I come back to the dealership it is a great experience I feel welcome and the customer service from the personnel especially from my advisor who has helped me several t More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Mercedes-Benz of Georgetown responded

Hi Francisco, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2025

Service personnel go above and beyond to deliver quality customer service. Have been a satisfied customer for over twenty years. More

by kjlaw1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Jul 25, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Georgetown! Until the next time we meet, take care!

July 23, 2025

Mercedes Bens of Georgetown is an amazing dealership with extremely helpful, knowledgeable and thoughtful staff! More

by Sheila Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather is outstanding
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Jul 25, 2025 -

Mercedes-Benz of Georgetown responded

Hi Sheila, we are so happy to read such a great review about Mercedes-Benz of Georgetown! Until the next time we meet, take care!

July 22, 2025

Kayle, is quick and easy to get ahold of, very responsive and accommodating to my needs. Was able to get a loaning vehicle same day. More

by stephanie.beaton98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
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Jul 24, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thanks for your praise and kind comments about Kayle. Please don't hesitate to reach out to us if there's anything more we can do!

July 19, 2025

Jay Dercacz is our advisor for all our service needs and he does a fantastic job! More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Barnes
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Jul 20, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy you found Jay to be so supportive during your experience here at Mercedes-Benz of Georgetown. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2025

I have always been very happy with the maintenance support for my 2017 550e. This time was no exception. Tom Ballou and his techs replaced my windshield following a rock strike in VA. They re-calibrat More

by Mont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Ballou
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Jul 20, 2025 -

Mercedes-Benz of Georgetown responded

Hi Mont, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2025

Our service technician Josh was professional and surpassed our expectations in processing our warranty and the repair our vehicle. We are very grateful. More

by bdempsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
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