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Mercedes-Benz of Georgetown

Georgetown, TX

4.7
703 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you. We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch. As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs. Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
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7401 S Interstate 35

Georgetown, TX

78626

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Showing 703 reviews

October 30, 2024

Jerry was quick to respond to all our questions. He was knowledgeable on ford truck More

by Jdgorney1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2024

The service advisor, Jarrod, was very personable and kept me updated on service progress and findings. Service was completed in one day. Would highly recommend. More

by kcentofonti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. We are always more than happy to assist you if anything else comes up. Take care!

October 28, 2024

Jay and the Service Department at Mercedes-Benz, Georgetown are always a great experience! They keep my GLE running smoothly and I’m in and out, often with same day service. Jay is extremely knowled More

by Lisa H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Mercedes-Benz of Georgetown responded

Hello Lisa, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 26, 2024

Best customer service I’ve ever had. I really appreciate their honest and prompt service. More

by ammar.abdalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pace Bixler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2024

I was greeted promptly. My service advisor, Jay, went though the process with me and explained what I needed. I was expecting a long time frame and was quoted a shorter time More

by Pnorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Mercedes-Benz of Georgetown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

I have been patronizing this dealership since 2014. Generally, they provide fairly good services and tries to make it better. However, lately, I have experienced several back jobs, such as fixing oil l More

by jojocareaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Oct 26, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for the recurring issues you’ve experienced with the repairs—this is not the experience we aim to provide to our customers. I’d like an opportunity to fix this and earn your business. Please contact me directly and I look forward to speaking with you. Pace Bixler General Manager pbixler@mbofgeorgetown.com

October 23, 2024

Scheduling was easy, analysis and fix were explained wait time was reasonable for service performed More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Mercedes-Benz of Georgetown responded

Hello, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

Aaron was very helpful. I did receive my vehicle with a busted windshield wiper hose. I just spent 1500.00 on a full service. More

by driveroyalty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Mercedes-Benz of Georgetown responded

Hello, thank you for your kind review; we are happy to pass along your comments to Aaron here at Mercedes-Benz of Georgetown! We are always more than happy to assist you if anything else comes up. Take care!

Oct 25, 2024 -

driveroyalty responded

Aaron was not the problem. He came up with a solution. The problem was the lazy service tech.

October 22, 2024

Service is slow (1month) Returned car…no car jack or spare tire any longer. They don’t know where it went. Richie and Jay were great. However, I now have to replace my spare tire and jack. Mercedes doe More

by Mommapace94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Mercedes-Benz of Georgetown responded

Mommapace94, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience. We will reach out to you to discuss your concerns and find a resolution. In the meantime, please feel free to contact me if you need any assistance. Pace Bixler General Manager pbixler@mbofgeorgetown.com

October 22, 2024

My rep helped me navigate a complex situation and made real effort to help me problem solve and make my life easier. More

by Mstahla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Oct 25, 2024 -

Mercedes-Benz of Georgetown responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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