Mercedes-Benz of Georgetown

I had an exceptional buying experience at Mercedes Benz of Georgetown. The dealership's staff exhibited professionalism and genuine enthusiasm throughout the process, making me feel valued as a customer. F of Georgetown. The dealership's staff exhibited professionalism and genuine enthusiasm throughout the process, making me feel valued as a customer. From the knowledgeable sales team who patiently guided me through the various models to the efficient financing department, the entire staff demonstrated a commitment to customer satisfaction. The showroom was impeccably maintained, and the test-driving process was seamless. Overall, my experience at Mercedes Benz of Georgetown was marked by exemplary customer service, transparency, and a commitment to ensuring that I found the perfect vehicle. I highly recommend this dealership for those seeking a top-notch car-buying experience. More

Best customer service and communication on updates / progress made in the service. Prompt follow up on the issue. progress made in the service. Prompt follow up on the issue. More

The staff was quick and was we were completed in no time. The computer tec was thorough. I was very happy with THEIR WORK. The computer tec was thorough. I was very happy with THEIR WORK. More

I was so disappointed when I went to pick up my car ( I had told Jarrod my service rep I would pick up at 8:30 am and paid my $5800 repair bill on line the night before). The car was brought to me FILTHY had told Jarrod my service rep I would pick up at 8:30 am and paid my $5800 repair bill on line the night before). The car was brought to me FILTHY - I waited over 40 minutes AFTER I arrived for pick up ! When I dropped my car off 10 days prior it was spotless ! I think that is horrible customer service and I expect more from this Mercedes dealership. More

The process to order the parts and schedule an appointment was very efficient and very customer friendly. My Service Advisor Kyle is extremely helpful and very professional. His service was outsta appointment was very efficient and very customer friendly. My Service Advisor Kyle is extremely helpful and very professional. His service was outstanding and for that I will come back to the dealership for all my car needs. More

Adam De Leon was excellent and very helpful during my visit. Prompt, courteous, and professional. visit. Prompt, courteous, and professional. More

I've been intrigued by electric vehicles for quite some time, with a particular focus on the Mercedes lineup. However, my curiosity was hindered by numerous unanswered questions and concerns. Everything ch time, with a particular focus on the Mercedes lineup. However, my curiosity was hindered by numerous unanswered questions and concerns. Everything changed when we had the pleasure of meeting Brandon. His extensive and impressive understanding of the Mercedes EQ line left us thoroughly impressed. Brandon effortlessly addressed all our inquiries, alleviating our concerns. We're thrilled with our recent purchase of the EQS 450+ and can't wait to embark on exciting journeys with our new Mercedes-Benz! Brandon truly embodies the essence of a fantastic ambassador for both Mercedes-Benz and Mercedes-Benz of Georgetown. More

Great people and the communication was good. .. I have received excellent service each time I have visited... 🙂 .. I have received excellent service each time I have visited... 🙂 More

Very professional and pleasant. They always aim to please and want a satisfied and happy customer. They always aim to please and want a satisfied and happy customer. More

Staff are courteous and professional. Took me in hours before my scheduled appointment and i appreciate that. Took me in hours before my scheduled appointment and i appreciate that. More