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Mercedes-Benz of Georgetown

Georgetown, TX

4.7
711 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you. We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch. As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs. Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
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7401 S Interstate 35

Georgetown, TX

78626

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Showing 711 reviews

February 27, 2024

I paid about $2300 3 days ago to fix suggested repairments. However the car is still making noise when I drove backwards. Tire pressure lamp was on that the I stopped one of the gas stations to fi More

by Nazik-Yakup Uluturk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Derkacz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for the inconvenience you've experienced. I would like an opportunity to fix this and to earn your business, please contact me at afontenot@mbofgeorgetown.com. I look forward to speaking with you. Adam Fontenot, Service Director

February 27, 2024

Had to wait a bit, but worth it. Comfy waiting area, friendly service & attention to details! More

by cmitch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylè LaPage
Feb 28, 2024 -

Mercedes-Benz of Georgetown responded

We're glad to hear that your experience, despite a bit of a wait, was worth it. It's great that you found the waiting area comfortable and appreciated the friendly service with attention to detail. Your feedback is valuable, and the dealership looks forward to providing excellent service for you in the future!

February 27, 2024

Charles Griffin was great. I would refer him to anyone.wanting a Mercedes . Great Service! More

by patriciaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Griffin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Mercedes-Benz of Georgetown responded

We're pleased to hear that Charles provided great service, and we appreciate your recommendation. Thank you for sharing your positive experience, and we look forward to assisting you in the future!

February 25, 2024

They don't care about customers. They have theories way or the highway. No negotiations is allowed in their world. Better purchase outside of Austin, more flexibility and more fr More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No need
Feb 26, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for this negative sales visit experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at pbixler@mbofgeorgetown.com. I look forward to speaking with you. Pace Bixler, General Manager

February 25, 2024

Always great service, always great crew t9 take care of my car and my needs. More

by W Sleiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle, Daniel Reicherts
Feb 27, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 25, 2024

A Very clean and comfortable waiting area. Nice coffee snack area & menu. I was pleased. More

by Oma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Mercedes-Benz of Georgetown responded

We are glad to hear that you found the waiting area clean and comfortable and that you enjoyed the coffee and snacks. Safe travels!

February 23, 2024

Aaron in service was so helpful and patient in answering all my questions. Excellent experience from the Sprinter service team. More

by Trwyod5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Mercedes-Benz of Georgetown responded

We're delighted to hear about your excellent experience with Aaron and the Sprinter service team. Providing helpful and patient service is important to us, and we're glad to know that you felt well taken care of. Thank you for choosing us, and we appreciate your feedback and business!

February 22, 2024

Very professional as well as personable. Service was excellent. I would use this dealership again recommend their service to anyone More

by Tommy Griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irlanne Pollard
Feb 24, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for sharing your positive experience! We're delighted to hear that the service was very professional and personable and that you found it excellent. We appreciate your business!

February 21, 2024

Emily is the best service adviser so far that I had the pleasure to work with… She knows her stuff. So far happy with the service..Will be making an appointment soon to have the chips fixed in my windshiel More

by Cyberbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily, Derick Butler
Feb 24, 2024 -

Mercedes-Benz of Georgetown responded

We appreciate your kind words, Grandpa Bill! It's wonderful to hear that Emily has provided you with exceptional service, showcasing her knowledge and expertise. We're glad to know you're satisfied with the service so far. When you're ready to address the chips in your windshield and pick up your Tire Inflator, we'll be here to assist you. Thank you for choosing our dealership, and we look forward to seeing you soon! Safe travels!

February 17, 2024

Super fast service and service advisor communicated very thoroughly. Everything was exceptional! My vehicle was cleaned inside and out! More

by jadetinez20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of Georgetown responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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