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Mercedes-Benz of Georgetown
Georgetown, TX
910 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you.
We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch.
As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs.
Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 910 reviews
June 07, 2025
This has been a great dealer in the past. But my last 2 maintenance services have had problems. Both times car sat here waiting on something, and then the work never got done. The last time i But my last 2 maintenance services have had problems. Both times car sat here waiting on something, and then the work never got done. The last time it sat for 5 days for one minor repair, when the ticket should have been closed and car returned. To make matters worse, the AC worked when I brought it in, and wasn’t working when I picked it up. At least they agreed to repair the AC at not charge. That should have been obvious. More
by michael.espe
Employees Worked With
Jarod
June 03, 2025
We received excellent customer service and we were treated very well through out the entire process! No haggling needed! treated very well through out the entire process! No haggling needed! More
by bluemegranch
June 02, 2025
Thank you for your patience, kindness, and for answering all my questions. What I appreciated most was how you kept me updated every step of the way—it really helped me understand the process. all my questions. What I appreciated most was how you kept me updated every step of the way—it really helped me understand the process. More
by dedeola.ta
May 31, 2025
Even though my overall experience with the Mercedes-Benz Georgetown Sales Team was frustrating and I had to bring my car in multiple times for the same issue… I have to give major credit to my service advis Georgetown Sales Team was frustrating and I had to bring my car in multiple times for the same issue… I have to give major credit to my service advisor, Tom Ballou. From the beginning, Tom stood out. At some luxury dealerships, you sometimes run into staff who come across as a bit arrogant or unapproachable, which can leave you feeling uncomfortable. Tom was the complete opposite. He was friendly, professional, easy to talk to, and genuinely cared about getting things right. He kept me updated, always had a positive attitude, and really went the extra mile to help. While I wouldn’t recommend buying a car from this dealership based on my sales experience, I absolutely recommend their service department—specifically Tom Ballou. If you want to feel like your concerns are being taken seriously and that someone actually cares about both your car and your satisfaction, ask for Tom. He’s a true standout and made all the difference in an otherwise disappointing experience. If I could rate Tom individually I’d give him 5 stars without a doubt!! More
by Mercedes Benz Georgetown Customer
Employees Worked With
Thomas Ballou
May 31, 2025
Smooth service experience. Effective Communication. Detailed multi-point vehicle inspection report. Good customer service experience. Effective Communication. Detailed multi-point vehicle inspection report. Good customer service experience. More
by dersoyohannes
Employees Worked With
Heather
May 30, 2025
I always get great service from MB of Georgetown. Being a widow I don’t always know the best thing to do with my car. They give me good advice! Being a widow I don’t always know the best thing to do with my car. They give me good advice! More
by johnson.carolj
Employees Worked With
Adam De Leon
May 29, 2025
We had an issue with a flat tire. We called the dealership to check availability to get a new one. They had the tires and they got us in right way. I got my car back in no time and We called the dealership to check availability to get a new one. They had the tires and they got us in right way. I got my car back in no time and was able to complete all the errands I needed to run that day. Fantastic!! They even washed my car! More
by glendajohnston51
Employees Worked With
Joshua Sullivan
