Mercedes-Benz of Gainesville

When I arrived at the MB dealership, I was greeted by Sheldon. I advised him on what I was looking for and he did not hesitate on fulfilling my request. He was genuine, informative and very knowledgeable Sheldon. I advised him on what I was looking for and he did not hesitate on fulfilling my request. He was genuine, informative and very knowledgeable. I also had the opportunity to meet the manager and the accountant, they both were very helpful and friendly. The service I received during my car buying experience at MB of Gainesville was unmatched. I will never buy a car anywhere else. Thanks Sheldon for the great customer service! More

This was the most peaceful car buying experience I’ve ever encountered. Sheldon was extremely patient and provided stellar service. ever encountered. Sheldon was extremely patient and provided stellar service. More

Julian was EXTREMELY helpful in finding a car for me in such a low inventory market. He was knowledgeable, kind, pleasant and enthusiastic. Only negative was regarding dealership café. It was minimal c such a low inventory market. He was knowledgeable, kind, pleasant and enthusiastic. Only negative was regarding dealership café. It was minimal compared to other MB dealerships which offer chefs cooking meals, soda fountains, etc. Overall experience was great. I highly recommend. More

Sheldon was the best car salesman ever. He was able to get me the exact coupe I wanted. I’ve never had an easier car buying experience. Thank you Sheldon for going above and beyond to make sure I was happ get me the exact coupe I wanted. I’ve never had an easier car buying experience. Thank you Sheldon for going above and beyond to make sure I was happy! More

I purchased my car from out of town over the phone. Julian helped me through the whole process. It was seamless. I would definitely buy a car from Julian and Mercedes-Benz of Gainesville again. There w Julian helped me through the whole process. It was seamless. I would definitely buy a car from Julian and Mercedes-Benz of Gainesville again. There was no pressure, just very accurate information. Julian used FaceTime to show me every inch of the car They are extremely professional. More

My husband and I showed up to the dealership on a Sunday right as it opened. We had a specific pre-owned car we wanted to look at so we went right to it and checked it out. Julian came out and greeted us, right as it opened. We had a specific pre-owned car we wanted to look at so we went right to it and checked it out. Julian came out and greeted us, within minutes he had the keys and we were on a test drive shortly after. We pretty much knew we were going to buy the vehicle so Julian didn’t have to do much of anything to convince us to buy it, lol. I had already applied for financing the night before so the process was fast and painless. While extended warranty and a few other options were explained to us, we weren’t overly pressured to purchase any of them. We had a fantastic experience at Mercedes-Benz of Gainesville! We were in and out of there with our new vehicle in a little over 2 hrs. The dealership is beautiful and extremely clean, top notch! Julian as well as all the other staff were friendly and gracious!! I wish I remembered the finance guy’s name because he was awesome too!! More

We traveled from Missouri to purchase our vehicle, Tom and Tyler made this transaction fast and were on top of there game, we would highly recommend this dealership. Customer service at its best! and Tyler made this transaction fast and were on top of there game, we would highly recommend this dealership. Customer service at its best! More

Thomas Scribner was my salesman he did a fantastic job through out my entire deal . He listened to what I was telling him and went above and beyond to make sure my deal went smoothly. Basically he came ac through out my entire deal . He listened to what I was telling him and went above and beyond to make sure my deal went smoothly. Basically he came across that he wasn’t satisfied until I was . I will be happy to recommend Thomas and your dealership that I know. I look forward to having my new car serviced at your dealership. Keith Helsel More

I contacted the dealer & was given the information I requested right away. I was driving from out of town & I wasn’t sure how everything would go but the experience was world class. The car was ready up requested right away. I was driving from out of town & I wasn’t sure how everything would go but the experience was world class. The car was ready upon arrival & paperwork was tight so the process was smooth. The used car Manager, Matt, was great in setting everything up & my salesman Julian was fantastic. The F&I director was low pressure & transparent which is highly appreciated. As soon as I stepped in the door I received a friendly greeting by someone I thought was a salesperson but turned out to be the GSM which goes to show that at this dealership, great customer service is above no one! 5 Stars! More

Professional and comfortable dealership. Curt is an asset for Mercedes. for Mercedes. More