Mercedes-Benz of Gainesville

I had the best experience with MB of Gainesville. Every one there was so kind and helpful!! Tom was very easy to work with and made the process simple and easy. People hate going to the dealerships u Every one there was so kind and helpful!! Tom was very easy to work with and made the process simple and easy. People hate going to the dealerships usually because it’s an long tiring process but I didn’t have that experience when buying my GLB. From the time I walked into the dealership I was greeted with a water and respect. I called prior to coming and told them what I was looking for and that I would be by to look at the vehicle I was interested in, Tom had the SUV already out and I washed, ready for a test drive! If you’re looking for greatness, this is the dealership to go to! More

The attention was excellent, and he even called me a few days later to wish me a happy birthday! days later to wish me a happy birthday! More

Cordial and knowledgeable. Good follow up. 1 2 3 4 5 6 7 8 9 0 Good follow up. 1 2 3 4 5 6 7 8 9 0 More

The Entire Of Mercedes-Benz Of Gainesville Was Very Welcoming. I Drove From Middle GA After Visiting Two Mercedes Dealerships Here With Poor Customer Service. I Found My Car Online, Called The Dealersh Welcoming. I Drove From Middle GA After Visiting Two Mercedes Dealerships Here With Poor Customer Service. I Found My Car Online, Called The Dealership & Met Tom Over The Phone. I Told Tom About The E450 Cabriolet. He Recorded The Video For Me, Answered All Of My Questions & Within Days, I Reserved The Car Until I Could Get To Florida To Pick It Up. Tom, As Long As You’re Selling Luxury Cars, You’ll Always Be My First Option. I’ll Travel. Highly Recommend! More

I had a fantastic experience next time I buy a car It will be from you again Appreciate everything. Your service was excellent thank you. will be from you again Appreciate everything. Your service was excellent thank you. More

It was my first time at a Mercedes Benz Dealership. Everyone I spoke with at the Dealership was very pleasant and showed concern with my needs. Sheldon was by far the most knowledgeable Person I h Everyone I spoke with at the Dealership was very pleasant and showed concern with my needs. Sheldon was by far the most knowledgeable Person I have met that could answer any Questions that my wife and I had. So in short Mercedes and Sheldon won me Over to purchase rather Qiickly, Reginald Pratt.. More

Great service in presenting and delivery of the car. No pressure sale. Similar experience with John in finance dept. No pressure sale. Similar experience with John in finance dept. More

Sheldon provided a great sales experience , answered all my questions and was attentive and timely in my responses whenever I needed help! He also help put me in the car of my choice ! Super happy with his my questions and was attentive and timely in my responses whenever I needed help! He also help put me in the car of my choice ! Super happy with his services! More

Julian and the rest of the MB Gainesville team were both professional and friendly making the purchase of my 4th MB product seamless and hassle-free. Julian, specifically, was extremely responsive and atten professional and friendly making the purchase of my 4th MB product seamless and hassle-free. Julian, specifically, was extremely responsive and attentive to giving me the most information possible as soon as he received it. I will certainly be returning to the MB Gainesville team again in the future! More

Incredibly slow responses. Inattentive sales people - strung me along for 2 weeks only to tell me car was sold at the end. Do not recommend. Inattentive sales people - strung me along for 2 weeks only to tell me car was sold at the end. Do not recommend. More