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Mercedes-Benz of Gainesville
Gainesville, FL
688 Reviews
Welcome to Mercedes-Benz of Gainesville!
Mercedes-Benz of Gainesville in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 565-0224.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 688 reviews
July 07, 2022
Very welcoming and helpful. It was the best dealership ever! The workers are extremely helpful and caring It was the best dealership ever! The workers are extremely helpful and caring More
by carterbrogdon2
Employees Worked With
July 06, 2022
Our experience with Tom was wonderful. He greeted us with friendliness which lasted throughout our purchase experience. Tom provided exceptional customer service and his vehicle knowledg He greeted us with friendliness which lasted throughout our purchase experience. Tom provided exceptional customer service and his vehicle knowledge was excellent. We live in close vicinity to other Mercedes-Benz dealerships, but Tom made the drive worthwhile. We've shared our experience with other relatives, friends, and colleagues. Because of Tom Scribner, you have lifelong customers. More
by cathyk27
July 04, 2022
Great dealership, great prices and customer service. Got the car I wanted, hassle and worry free. Got the car I wanted, hassle and worry free. More
by Sal
Employees Worked With
July 04, 2022
This is my first time dealing with Mercedes of Gainesville, but it was a pleasant experience. Gainesville, but it was a pleasant experience. More
by 00buoyant_baklava
July 03, 2022
The dealership is obviously a busy one, but Julian was very responsive all the way from the first inquiry up until the after sale check-in. The whole teammreally went above and beyond to make sure I coul very responsive all the way from the first inquiry up until the after sale check-in. The whole teammreally went above and beyond to make sure I could take my new SUV home that day since we came from a few hours away to get it. More
by Steve
July 02, 2022
Could not have had a better experience. Curt was very helpful, answering questions and giving lots of information without putting any pressure on me. He had the car cleaned and ready for Curt was very helpful, answering questions and giving lots of information without putting any pressure on me. He had the car cleaned and ready for me very quickly after I decided to buy, and has been in contact with me since, to make sure all was well.. Highly recommend. More
by Svic99
June 28, 2022
Aarika was amazing, she went above and beyond to ensure i was taken care of! was taken care of! More
by travisquick81
June 24, 2022
Fantastic experience Sheldon was there for me every minute of the way. Grateful for his knowledge of the product. minute of the way. Grateful for his knowledge of the product. More
by Sell stretch
June 18, 2022
I highly recommend Julian Roig! He was phenomenal, answered all my questions, was very patient, knew what’s he talking about and explained all the features of the car I was purchasi He was phenomenal, answered all my questions, was very patient, knew what’s he talking about and explained all the features of the car I was purchasing with so much patience! He is very experienced & professional! More
by Muhammad Anwer
Employees Worked With
June 14, 2022
Excellent experience at the dealership. Explained to my saleswoman Aarika Davis I was getting ready to go on vacation and she made sure all the paperwork was done and ready for me to sign. Explained to my saleswoman Aarika Davis I was getting ready to go on vacation and she made sure all the paperwork was done and ready for me to sign. I will definitely be back for my next purchase. More
by PCataldi
Employees Worked With
