Mercedes-Benz of Gainesville

Stay away. Sold me a 2021 MB GLC AMG 63 car that was supposed to be a CPO car. A few miles away check engine light goes off and another MB dealer diagnosed ov Sold me a 2021 MB GLC AMG 63 car that was supposed to be a CPO car. A few miles away check engine light goes off and another MB dealer diagnosed over 70 engine fault codes. After nearly a month the other dealer fixed them all. Then the car throws up a "Time for B service" a couple thousand miles after purchase. A CPO car is supposed to be problem free due to many item checks and fully serviced. They obviously did neither. Additionally the car we traded in was worth nearly $20K more so we were getting a check in that amount back for the trade in. The "finance" mgr spend 20 minutes hustling us to donate the $20K to his charity. Highly inappropriate and annoying. More

Purchasing through Mercedes with the help of Eric was the best experience I’ve ever had purchasing a vehicle. It was fast and efficient and Eric, the sales manager, was such a gentleman . Highly recommend ! best experience I’ve ever had purchasing a vehicle. It was fast and efficient and Eric, the sales manager, was such a gentleman . Highly recommend ! More

Tom is the BEST! What an easy transaction! He’s knowledgeable, friendly and professional. Loved working with him What an easy transaction! He’s knowledgeable, friendly and professional. Loved working with him More

Charlie is the absolute BEST! !! Super kind, thoughtful and true to his word! I have never met anyone like him while purchasing a vehicle! Absolutely precious and I HIGHLY recommen !! Super kind, thoughtful and true to his word! I have never met anyone like him while purchasing a vehicle! Absolutely precious and I HIGHLY recommend him! More

This man is the best seller ever. The moment you tell him what you’re looking for, he will get you the perfect car for a reasonable price. I definitely recommend him to you. The moment you tell him what you’re looking for, he will get you the perfect car for a reasonable price. I definitely recommend him to you. More

Everyone was courteous and very helpful and they made everything easily and accessible.I was comfortable and completely satisfied. everything easily and accessible.I was comfortable and completely satisfied. More

As you can see on all his reviews, Tom is one heck of a salesman and great people person. His knowledge, professionalism, experience goes beyond words that I can express. He's a family man who knows how to salesman and great people person. His knowledge, professionalism, experience goes beyond words that I can express. He's a family man who knows how to handle all situations. I had a great experience, thank you! More

Tom, Sheldon, Jeff and the whole team made our purchase smooth and seamless. Absolutely loving the S63 we got smooth and seamless. Absolutely loving the S63 we got More

Tom was very knowledgeable about the specific vehicle I was interested in and the information he shared was instrumental in me making my purchase. He was very personable to me, my wife, and my young son wh was interested in and the information he shared was instrumental in me making my purchase. He was very personable to me, my wife, and my young son who was full of energy during our visit. I look forward to our next purchase at Mercedes Benz of Gainesville. More

Went in there just to look and ended up leaving with a brand new car. Brandon really made sure he found a car that met my ever want and need. He was patient with me during the whole process. Forever grate brand new car. Brandon really made sure he found a car that met my ever want and need. He was patient with me during the whole process. Forever grateful! Definitely ask for him when you’re thinking of purchasing a car. And even months after leaving with the car he is still there as a great resource if I ever need help with anything or have a simple question. BIG shoutout to Matthew Mayberry for making it all happen . :) More