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Mercedes-Benz of Gainesville

Gainesville, FL

4.6
688 Reviews
Welcome to Mercedes-Benz of Gainesville! Mercedes-Benz of Gainesville in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 565-0224. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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4000 N Main Street

Gainesville, FL

32609

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Showing 688 reviews

August 25, 2022

Great low pressure dealer. They let the quality of the product speak. I completed my transaction in less than 2 hrs Tom had me on the road.. More

by KefadamsKGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Scribner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt the sales manager
Sep 10, 2022 -

Mercedes-Benz of Gainesville responded

We're happy to hear Tom and our team made your experience a great one -- thanks!

August 23, 2022

We had an excellent experience working with Angela Monroe when purchasing our new car. She was very professional and courteous, and provided us with excellent customer service. Angela was very knowledgeabl More

by Ians
Customer Service
Recommend Dealer
Yes
Employees Worked With
Angela Davis Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Testa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Gainesville responded

Ians, we're delighted to hear Angela and our team delivered an excellent customer service experience! Thanks for the wonderful review!

August 16, 2022

Elite service! Aarika, Dillon, Matt and Tyler were all amazing! Took care of me during my whole buying process! 10 out of 10 on guest experience! More

by msuviri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Hastie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Testa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aarika Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Gainesville responded

Thank you for the 10/10 review!

August 07, 2022

My wife and I have dealt with several dealerships lately on our search for her car, this dealership has been the easiest to deal with and we had the most polite knowledgeable salesman Charlie macera. If you More

by Alxchurchill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Macera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Gainesville responded

Thank you for sharing your appreciation for our team member Charlie!

August 02, 2022

Julian was the only person at the dealership that offered to help me. He patiently helped me understand the difference in the vehicles. Was knowledgeable with all the features in the cars and has helped me a More

by Veronica D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Roig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Gainesville responded

We're happy to hear our team member Julian was so helpful -- thanks!

July 29, 2022

This was super great Julian was amazing very simple car buying experience I would 100% recommend More

by jasonjureka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Roig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Gainesville responded

We're happy to hear our team member Julian made your car buying experience an excellent one -- thank you!

July 16, 2022

Truly enjoyed my experience at Mercedes Benz of Gainesville. Julian was very knowledgeable and easy to work with! The entire staff was friendly and made me feel so comfortable during the entire pro More

by karltonlyndi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Roig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Testa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Macera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Gainesville responded

Thank you for sharing your appreciation for our team member Julian!

July 15, 2022

I spoke with Mrs. Davis on the phone and expressed interest in buying a new E class. Mrs. Davis came in early as my schedule was hectic and that was the only time I wa More

by Cody.liss777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aarika Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Gainesville responded

We're delighted to hear our team member Aarika took such good care of you! Thanks for the wonderful review!

July 10, 2022

Julian was incredibly knowledgeable of Mercedes’ Benz vehicles. We were extremely pleased with his customer service. Overall, We had a great experience and highly recommend Julian! More

by Tracijohnson3515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Roig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Gainesville responded

Thank you for sharing your appreciation for our team member Julian!

July 07, 2022

The dealership was very welcoming and helpful! Everyone was very friendly and professional. We were very pleased! More

by Candlerswain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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