Mercedes-Benz of Flemington
Flemington, NJ
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1,577 Reviews of Mercedes-Benz of Flemington
Jon Mocarski and the rest of the team were fantastic from start to finish. It was by far the most pleasant car buying experience I have had. Every step of the process was a nice blend of professional and p start to finish. It was by far the most pleasant car buying experience I have had. Every step of the process was a nice blend of professional and personal. More
Where do we even start. The first interaction was the old bait and switch when i arrived after “car just sold”. Okay we got over it they found me a car i left couple thousan The first interaction was the old bait and switch when i arrived after “car just sold”. Okay we got over it they found me a car i left couple thousand as good faith shook hands and was promised the car. About 3-4 weeks go by and great news car arrived. Received 2-3 calls the day it came in to “come pick up come pick up”. Transferred money over to have ready for the next day. Asked the sales person to verify the amount and he told me $10,000 more if you dont finance. I have heard of horror stories of things like this but never experienced. I said you know what let us just finance a portion great no worries. I could get past that. Things started not feeling right so submitted my credit application. As we all would agree your social and credit are sensitive and important information. So i sent my application and got notification my credit was hit. Can you believe not more than maybe 10 minutes i receive an email from Marcus Davis (sales manager) unfortunately we sold the car. After about a months time. Leaving 2-3$ thousand dollars, asking me to run my credit and cornering me into financing or pay $10,000 more. What kind of unethical crap is that? We are just lost for words. You would think maybe lets resolve and get you what you were promised and reassured more than 2-3 times. Nothing, literally reached out twice to think maybe it was a mistake but clearly the silence says more volume than anything. Not sure what the words of other than cheated, discriminated against and just straight up lied to over and over. I had asked for person in charge but that was also ignored. I would say i am pretty reasonable person but being promised something. Why would you want my credit application only to tell me its sold 5 mins later? Heartbreaking and doesnt feel right. Not even leaving thousands of dollars meant anything… More
Chris Green was a pleasure to work with and took his time and worked with us on our sale . We where very happy with everything today and would recommend him ! and worked with us on our sale . We where very happy with everything today and would recommend him ! More
We have brought vehicles from many dealerships, but the MB Flemington Team is absolutely one of the better dealerships. Tom’s patience and professionalism is refreshing. Recommend the MB Ciocca Flemington MB Flemington Team is absolutely one of the better dealerships. Tom’s patience and professionalism is refreshing. Recommend the MB Ciocca Flemington dealerships - ask for Tom. More
This was my second purchase of MB and Richard Brasington helped us again Thank you. He was very professional and helped us make an awesome with you. If you guys look to buy a MB make sure you go to Richard helped us again Thank you. He was very professional and helped us make an awesome with you. If you guys look to buy a MB make sure you go to Richard More
Sometimes you just need to shop. For me, it had been years. Tom allowed me to learn about the brand, and test drive. Coincidentally,just as I was certain the GLC was for me, and For me, it had been years. Tom allowed me to learn about the brand, and test drive. Coincidentally,just as I was certain the GLC was for me, and I was deciding between 2, Shawn happened to check back with me. I exchanged very transparently where things were at for me. She listened and was the spark that helped me want to finish the deal with Ciocca Flemington. I came back, requested Tom who was helpful and knowledgable at my initial visit. He quarterbacked the team and saw me through the deal. The team was pleasant. Buying a car is not a quick process. There will be wait time. Once their banking finalized, moving toward final details and being set up with new technologies to make sure you're ready to leave the lot, took place. There's a lot of details in buying a car. I wish others good riding in their own car experience. Thank you Tom, Shawn, Vinny, and Manager. I appreciated your help!. More
I am very skeptical and direct in my negotiations with car dealers and this was one of my top positive experiences to date. Purchased a 2022 GLB because they were transparent and prices reasonably with a car dealers and this was one of my top positive experiences to date. Purchased a 2022 GLB because they were transparent and prices reasonably with a smooth transaction. Both Ryan sales person and finance provided all the information needed to make an easy decision. I drove 40 minutes and it was well worth it. Highly recommend as not all dealerships are equal. Thanks MB of Flemington! More