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Mercedes-Benz of Flemington
Flemington, NJ
1,580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,580 Reviews of Mercedes-Benz of Flemington
October 08, 2018
EXCELLENT EXPERIENCE Very professional with all people involved. I went to dealer to just evaluate a Mercedes and walked out with a new C300. I look forward to working wit Very professional with all people involved. I went to dealer to just evaluate a Mercedes and walked out with a new C300. I look forward to working with George and The service department . More
by STARGATOR
Verified CustomerEmployees Worked With
Jeremy Sabol, Kyle Buchecker, George Berstler
October 05, 2018
Recall Excellent job. Very professional! This was our first time here and we will definitely come back here. Shane and his staff ware fantastic! No w Excellent job. Very professional! This was our first time here and we will definitely come back here. Shane and his staff ware fantastic! No waiting everything was ready for us. Thank you Ursula Wisniewski More
by ANDRZEJ2008
Employees Worked With
Shane Hoiles
October 05, 2018
Service Staff is knowledgeable and efficient. Jami McLaughlin is fantastic. I have been dealing with her since we bought the car in 2012, and she is efficient, business like and is very aware of t Jami McLaughlin is fantastic. I have been dealing with her since we bought the car in 2012, and she is efficient, business like and is very aware of the value of the clients time. The very fact she has been with the dealership for so long is comforting. More
by SANDYSAMUEL
Employees Worked With
Jami McLaughlin
October 04, 2018
Mercedes-Benz at its best friendly,courteous staff. Answered all my questions. A rather pleasant experience. Can't say enough about Jamie. So very nice & helpful. Very attrac friendly,courteous staff. Answered all my questions. A rather pleasant experience. Can't say enough about Jamie. So very nice & helpful. Very attractive and clean show room. More
by JANDJDE1960
Employees Worked With
Fasil Jamie
October 04, 2018
10,000 mile checkup This is the second time I have brought my Mercedes to the Flemington dealership and I did purchase this car from them. I was very surprised by both This is the second time I have brought my Mercedes to the Flemington dealership and I did purchase this car from them. I was very surprised by both appointments that no one comes out and tells you what was wrong with the car or what they did to the car. They just hand your your keys back to you. Also my Nissan dealer calls me the next day to see if we were happy with the service no calls from Mercedes to follow up on customer satisfaction. Very surprised that you aren't treated better at this Mercedes Dealer. More
by smile
Employees Worked With
Don't know who I worked with since no one ever talked to me. Just the nice woman at the desk that took my keys then gave them back to me when the car was washed and done.
October 02, 2018
Great until you drive off the lot.. We bought a certified 2017 c300. Had a great buying experience....they were willing to negotiate and we bought the car that day with the agreement We bought a certified 2017 c300. Had a great buying experience....they were willing to negotiate and we bought the car that day with the agreement that the navigation we agreed they would supply would be shipped overnight the next business day or they would send a driver to pick it up (we bought on a Saturday). That weekend we found other issues so I called Gerry to set up a pickup to have them all resolved at the dealership. By Thursday had not heard so called Gerry again and he responded he thought we were going to wait until new registration came in. I said I could handle putting on the plates myself so he scheduled pickup to next Tuesday. Tuesday was picked up and then the lack of communication started, I would call for status updates as I never would receive a call. Always an excuse why he did not respond, or tell me what was going on. By Thursday evening of yet again no info I left a message for Gregg. Gregg never bothered to respond, even when I asked Shane in service to speak to him. Sarah in Finance was great and so was Shane in service. Sales I was very disappointed with. Felt like I was treated as an afterthought once the car was driven off the lot. More
by Alan Luce
Employees Worked With
Shane in Service I would rate excellent as well. , Gerry Leon, Gregg Ciocca Jr, Sarah Maley
October 02, 2018
very very amazing experience the car I bought looks and feels like brand new even though it has been 60000miles. the staffs are all very kind and easy to work. thank you so much a the car I bought looks and feels like brand new even though it has been 60000miles. the staffs are all very kind and easy to work. thank you so much and I will recommand my friends to buy cars here. Brett is full of sense of responsibility and solved my problems quickly. More
by YY522316
Employees Worked With
Brett Horlacher, Sarah Maley
October 02, 2018
Smooth transaction Kyle is professional and detail oriented, which made my purchase easy and straight forward. He definitely knows financial aspect. It was a pleasure to Kyle is professional and detail oriented, which made my purchase easy and straight forward. He definitely knows financial aspect. It was a pleasure to deal with. Thank you More
by Zia
Employees Worked With
Kyle Buchecker
October 01, 2018
Great experience on my new 2019 Class C convertible I had a great experience leasing my car with Neil & Jeremy in Mercedes Benz of Flemington. Neil was in constant touch with me & very helpful in sendin I had a great experience leasing my car with Neil & Jeremy in Mercedes Benz of Flemington. Neil was in constant touch with me & very helpful in sending me quick information & pricing on the models & colors that I shortlisted which helped me in my decision to stop there & lease my new convertible. They were very friendly, helpful & gave me a good deal as well. The whole experience was smooth & I can't complain about anything! I will 100% recommend this dealership to everyone who plans to own/lease a Mercedes. Neil also called to assure there were no problems after I picked my car which makes them different from the rest, that it's not just about selling cars but customer satisfaction is what they care about! More
by Nima
Employees Worked With
Neil Gerstein, Jeremy Sabol, Kyle Buchecker
October 01, 2018
Purchase The deal was fair. The service was excellent. My salesman Gerry Leon was professional. The gentleman who gave me an overview of the was great. I forgo The deal was fair. The service was excellent. My salesman Gerry Leon was professional. The gentleman who gave me an overview of the was great. I forgot his name. More
by KSHANOSKI
Employees Worked With
Gerry Leon, Kyle Buchecker
