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Mercedes-Benz of Fayetteville
Fayetteville, NC
535 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service.
We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 535 reviews
July 05, 2023
The customer service was very good the first vehicle I purchased I was not very happy with it the person I had found me just what I wanted with no down payment. He did an excellent job. purchased I was not very happy with it the person I had found me just what I wanted with no down payment. He did an excellent job. More
by jmp3797
Employees Worked With
Can’t remember his name
June 30, 2023
Yes, sir The service of the dealership was exceptional. They answered all my questions. And I made allowances to accommodate my needs the provided answers to all my questions. They answered all my questions. And I made allowances to accommodate my needs the provided answers to all my questions. More
by cudeozo2003
Employees Worked With
Nick
June 13, 2023
The staff is friendly and professional. I have been satisfied with the car service and the videos showing details of the work performed on my vehicle. I have been satisfied with the car service and the videos showing details of the work performed on my vehicle. More
by None
Employees Worked With
Unknown
June 13, 2023
The staff were welcoming and professional. The video was informative. I received exceptional service and would recently use them again. The video was informative. I received exceptional service and would recently use them again. More
by pat1rn
Employees Worked With
Jason Miller, Vernon Reynolds
June 08, 2023
We received exceptional service and professional assistance in a timely manner. We have confidence in Mercedes Benz of Fayetteville and the expertise of their team. Thank you for the great service y assistance in a timely manner. We have confidence in Mercedes Benz of Fayetteville and the expertise of their team. Thank you for the great service you consistently provide! More
by Dena B.
Employees Worked With
Jaime
