Mercedes-Benz of Fayetteville

Poor communication and lie’s were told by the Sales Manager and service manager. They made a mistake with repairing my vehicle and talked rude and unprofessional to me. I was told by Emmanuel that he m Manager and service manager. They made a mistake with repairing my vehicle and talked rude and unprofessional to me. I was told by Emmanuel that he make things happened and lied when he was confronted. It was the worse experience ever in purchasing a vehicle. More

The tech and the service desk explained all that would be done to my vehicle before any work was done done to my vehicle before any work was done More

I enjoy the customer service and the friendly faces love doing business with them thanks. doing business with them thanks. More

Everyone was pleasant. Dealership was clean, employees were helpful. I would recommend this dealership to my friends. Dealership was clean, employees were helpful. I would recommend this dealership to my friends. More

Excellent costumer service and professionalism’s the car salesman’s Mr. Otto and the financial lady. Ms. Rosa. salesman’s Mr. Otto and the financial lady. Ms. Rosa. More

The “Mercedes” experience was short lived. 1 and half months later, new car needed rotors; no explanation, no what can we do to make this right. 3 months later sensor went out, 2 months to get 1 and half months later, new car needed rotors; no explanation, no what can we do to make this right. 3 months later sensor went out, 2 months to get sensor, and again, no what can we do to make this right. Mind you, now at 3 visits to service department, not one visit was under “3” hours, with appointment- I’m just hoping that sooner, hopefully not later I can find a way out this vehicle- The “Mercedes Experience” has been just that, an experience- More

Everyone was pleasant. Dealership was clean, employees were helpful. I would recommend this dealership to my friends. Dealership was clean, employees were helpful. I would recommend this dealership to my friends. More

After follow-up call from Jason I'm confident everything will be taken care of. I have an appointment on Jan 31 to complete everything will be taken care of. I have an appointment on Jan 31 to complete everything More

Friendly, accommodating, good clean shop. I will always recommend Mercedes Benz of Fayetteville for servicing Mercedes vehicles. It's the only shop I trust to look at my E Class. I will always recommend Mercedes Benz of Fayetteville for servicing Mercedes vehicles. It's the only shop I trust to look at my E Class. More

Mr. Jason Miller was one of the best service advisor I have ever encountered. He set the standard for professionalism, courtesy and friendly demeanor. I commend you on his employment, have ever encountered. He set the standard for professionalism, courtesy and friendly demeanor. I commend you on his employment, More