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Mercedes-Benz of Fayetteville

Fayetteville, NC

Overview
Reviews
Vehicles
4.8
512 Reviews
Call Dealership (910) 487-0000
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 512 reviews

June 28, 2023

Christopher was professional and kept me informed about the status of my vehicle. It was a pleasure. More

by terase24f
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 29, 2023 -

Mercedes-Benz of Fayetteville responded

We had a great time working with you! Thank you for leaving a positive review. Mercedes-Benz of Fayetteville loved having you as a customer.

June 22, 2023

TJ was nice very helpful, I didn't like waiting g 45 minutes for them to get the car ready but other than that was pleasant More

by jaylong983
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
TJ
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Jun 23, 2023 -

Mercedes-Benz of Fayetteville responded

We always work to get our customers what they need in a timely manner. We are sorry you felt you did not have a five star experience with us at Mercedes-Benz of Fayetteville. If you'd like to speak with us further about what would make your experience here five stars, please reach out to General Manager Greg Dudak at 910-638-5448.

June 13, 2023

The staff is friendly and professional. I have been satisfied with the car service and the videos showing details of the work performed on my vehicle. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 13, 2023 -

Mercedes-Benz of Fayetteville responded

Well thank you! We always strive to present ourselves in the most warm and professional way possible. Thank you for leaving us a great review! Mercedes-Benz of Fayetteville appreciates you.

June 13, 2023

The staff were welcoming and professional. The video was informative. I received exceptional service and would recently use them again. More

by pat1rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Miller, Vernon Reynolds
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Jun 14, 2023 -

Mercedes-Benz of Fayetteville responded

We are so glad you thought so! We appreciate your positive feedback. Thank you for choosing Mercedes-Benz of Fayetteville!

June 09, 2023

Service is always the best and the service representatives always seem genuinely concerned. Love my Mercedes More

by adrian.bess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kereec
Report | Print
Jun 09, 2023 -

Mercedes-Benz of Fayetteville responded

We want nothing more than for you to love your new Mercedes, Adrian! Thank you for giving us such a great review!

June 08, 2023

We received exceptional service and professional assistance in a timely manner. We have confidence in Mercedes Benz of Fayetteville and the expertise of their team. Thank you for the great service y More

by Dena B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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Jun 09, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you, Dena, for choosing our dealership for your vehicle service! From all of us at Mercedes-Benz of Fayetteville, we thank you!

June 01, 2023

Very caring and professional took time to address the problem and kept me informed I'm a timely manner More

by Clevwilson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Miller
Report | Print
Jun 02, 2023 -

Mercedes-Benz of Fayetteville responded

We'll always put your needs first at Mercedes-Benz of Fayetteville! Thank you for speaking so highly of our dealership, and thank you for the five star rating!

May 30, 2023

Nick was absolutely awesome. Truly enjoyed my experience and am enjoying my purchase thus far. More

by Kimberly_mcgirt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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May 30, 2023 -

Mercedes-Benz of Fayetteville responded

Reviews like these make us smile, Kimberly! Thank you for speaking highly of us. We loved having you at Mercedes-Benz of Fayetteville.

May 28, 2023

This dealership is exceptional because they care and leave everything to experienced and skilled people. More

by Roosevelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMIE JOHNSON
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May 30, 2023 -

Mercedes-Benz of Fayetteville responded

That is our goal, Roosevelt! We're glad you had a great experience at Mercedes-Benz of Fayetteville. Come back and see us again soon!

May 02, 2023

Love this dealership and the staff who work there like Mr. Justin Hardcastle! They always do a fantastic job taking care of me and my car each visit. Thank you! More

by david.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hardcastle
Report | Print
May 03, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for showing your appreciation for our team at Mercedes-Benz of Fayetteville, David! We love getting to service your vehicle, and we can't wait to see you again!

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