Mercedes-Benz of Fayetteville

Fun in Fayetteville I had a great time. A purchase of this magnitude could have been stressful but working with Jeffrey was Not stressful at all. It was so fun. When we I had a great time. A purchase of this magnitude could have been stressful but working with Jeffrey was Not stressful at all. It was so fun. When we walked through the dealership, Jeffrey stopped what he was working on to help us and was glad to do it. He was kind the entire time, professional, and very patient. He never pushed but knew the product and had an answer as quickly as we could ask. If he wasn't sure, he took that extra step to find out. Even after the purchase, we called back to the dealership and Jeffrey is still willing to keep his word and do whatever he can to make this an exceptional experience. I must say it is exceptional. We really like the Benz.. a lot, and I am glad we went to Mercedes-Benz of Fayetteville. THANKS TO ALL OF YOU SO VERY MUCH .....The Bullocks More

2013 GLK Skip was extremely knowledgeable as well as patient and polite. Couldn't have been happier with the process. He made everything so easy and went the Skip was extremely knowledgeable as well as patient and polite. Couldn't have been happier with the process. He made everything so easy and went the extra mile in customer service. More

Fine Customer Service Although I am no stranger to this dealership, Ms. Hooper was a new sales representative who warmly greeted and assisted me throughout my decision proc Although I am no stranger to this dealership, Ms. Hooper was a new sales representative who warmly greeted and assisted me throughout my decision process. While my visit was to look into purchasing a new S550 diamond white or silver Mercedes, I was not excited by the new front body style and design of the 2014. Determined to satisfy me as her customer, Nikki showed me a Certified Pre-Owned 2011 S550 which was more consistent with my likes. Although the Palladium Silver Metallic was not my first or second choice for the paintwork, it is growing on me and I am extremely pleased with its comfort and road performance. My husband and I have been in the Mercedes family for over 20 years and now own four Mercedes (three are white). I drove into the dealership on June 5th in a well kept white 1996 S 420 Mercedes with 335,000 miles (purchased new from Mercedes Benz of Fayetteville, aka Valley Motors) which should be a testament to the quality of your vehicle. In fact, the current Manager was a sales representative when I purchased my last Mercedes and he has been most helpful and accommodating with my recent purchase. It is my hope to purchase the Mercedes of my dreams within the next three years -- perhaps customized with all the bells and whistles!!! Kudos to Mr. Dixon Dickens and his fine customer oriented staff at Mercedes Benz of Fayetteville. Denise M. Wyatt More

Comfortable place to do Busness. We had been looking at Mercedes CPO for some time. When we saw one that got our attention we decide to take a look at it. We met Nikki Hooper and look We had been looking at Mercedes CPO for some time. When we saw one that got our attention we decide to take a look at it. We met Nikki Hooper and looked at the car and others. The whole process was relaxed and friendly including the price negotiation. We left with a different car than we had gone in to look at but one that suited us well and at a good price. Would definitely do business with these people again. More

GL450 Purchase We had such a wonderful experience with Mercedes Benz of Fayetteville. Dixon made this the easiest car we had ever purchased. Skip Dickens explained We had such a wonderful experience with Mercedes Benz of Fayetteville. Dixon made this the easiest car we had ever purchased. Skip Dickens explained everything about the GL450 to me and went over things until I was able to understand the features. I would highly recommend this dealership over the one that is closest to my house. More

Purchase of 2011 SLK 300 I was very happy with the purchase and how I was treated. I felt like I was being taken seriously from the first contact by e-mail and was contacted I was very happy with the purchase and how I was treated. I felt like I was being taken seriously from the first contact by e-mail and was contacted right away. Especially pleased that car was delivered to me and everything explained about the car and purchase. More

Best car buying experience EVER! We were very pleased with the overall buying experience. Our salesman, Jeffrey Worthington, explained all the features in our new ML350, and demonstr We were very pleased with the overall buying experience. Our salesman, Jeffrey Worthington, explained all the features in our new ML350, and demonstrated to us how to program all the bells and whistles. Jeffrey was truly the best and most knowledgeable sales person we have ever dealt with during the purchase of a new vehicle. Everyone in the office was pleasant and helpful and made us feel like we were part of a large family. We will go no where else to buy our next vehicle! More

great dealership to work with have been buying from this dealership since the 80's that should be explanation enough! friendly atmosphere, easy to work with & always very h have been buying from this dealership since the 80's that should be explanation enough! friendly atmosphere, easy to work with & always very helpful whether it is my salesman or others. More

Salesman Mr. Schooler went way beyond what I expected with a car buying experience. Professional...polite and put me at ease. I walked away happy and would bu Mr. Schooler went way beyond what I expected with a car buying experience. Professional...polite and put me at ease. I walked away happy and would buy another car from him. Barbara Bradshaw Fuller More

SERVICE i WAS PLEASE WITH THE RECOMMENDATION MADE TO ME IN DECIDING TO GET THE REPAIRS DONE.JAMES CALLED ME IN A TIMELY MANNER AFTER I DROPPING MY VEHICLE O i WAS PLEASE WITH THE RECOMMENDATION MADE TO ME IN DECIDING TO GET THE REPAIRS DONE.JAMES CALLED ME IN A TIMELY MANNER AFTER I DROPPING MY VEHICLE OFF AND IN FORMED ME OF PROBLEMS THAT NEEDED TO BE REPAIRED. More