Mercedes-Benz of Fayetteville

SLRaine Professional Customer Service, great repair team, and clean facilities. I was told from the beginning just what the service included and was given ti Professional Customer Service, great repair team, and clean facilities. I was told from the beginning just what the service included and was given time that vehicle would be ready. I was also offered a car wash and explained that it was 45 minutes added to my wait time. The time was exact to the minute. More

Great experience It's great to do business with someone who does what he says he will do, truly treats you like a customer and appreciates your business. I texted Dix It's great to do business with someone who does what he says he will do, truly treats you like a customer and appreciates your business. I texted Dixon that I was in the market for two S550s, he immediately replied and we did the deal with a few texts. The cars were delivered to my driveway, my old cars were taken away and Jeffrey did the paperwork in my kitchen. After that he spent at least an hour going over the cars and explaining their features. He also left his card and has responded to several questions I had by text message. Altogether, my experience could not have been handled better, I am extremely pleased. Note: did not try to sell you more than you wanted. Explained the options and excepted your answer. More

Excellent and Friendly Service I always have a wonderful experience when I visit this dealership, especially in the Service Department. This time, I purchased a car and the experien I always have a wonderful experience when I visit this dealership, especially in the Service Department. This time, I purchased a car and the experience there was equally pleasant. Debbie and Nikki were wonderful to work with. More

Great service Service friendly and prompt and very good about staying in contact with me and explaining the service needed and not needed . Really appreciate the Service friendly and prompt and very good about staying in contact with me and explaining the service needed and not needed . Really appreciate the pickup and return and loaner. More

Debbie always does a great job Very efficient at check-in and explaining what needs to be done. Loaner car was clean and fun to drive. Had the car cleaned and ready to go when I r Very efficient at check-in and explaining what needs to be done. Loaner car was clean and fun to drive. Had the car cleaned and ready to go when I returned.Thanks. Jerry Merritt More

Excellent Customer Care Rodney Carroll of the service department delivered my loaner vehicle while I was out working with a business associate. I and my associate were amazed Rodney Carroll of the service department delivered my loaner vehicle while I was out working with a business associate. I and my associate were amazed by Rodney's genuine care and concern for me. He patiently moved my many personal belongings from the trunk of my vehicle to the loaner vehicle, while continually apologizing for the inconvenience of my minor car issue. Rodney has a true servant spirit and provided friendly service above and beyond my expectations More

Customer satisfaction and friendly service staff I had my Mercedes C-class in for service at this dealership and the service was amazing!! Everyone was very professional and friendly. They all made m I had my Mercedes C-class in for service at this dealership and the service was amazing!! Everyone was very professional and friendly. They all made me feel very welcomed and made sure to update me on the car throughout the entire process. After looking at the repairs, everything looks perfect. It is rare to find good customer service these days and after many disappointing trips to other service departments with our other vehicle, I decided to take my Mercedes straight to the experts... Mercedes-Benz of Fayetteville just earned a lifelong customer after only one visit! Job well done! More

Mr Derrick Walden Debbie Wheeler is truly the best at what she does she always provides great customer service and goes above and beyond the call of duty. Debbie Wheeler is truly the best at what she does she always provides great customer service and goes above and beyond the call of duty. More

Customer satisfication I have never been in a dealer ship that has customer relations as this one. I was very impressed and yes I would go back and buy a car. With the car c I have never been in a dealer ship that has customer relations as this one. I was very impressed and yes I would go back and buy a car. With the car check to see what is wrong with my Benz it was very professional and I was very comfortable in waiting. They kept you up dated on how things are going and explained the repairs needed with the cost as well. More

Great Customer Service! I had my Mercedes SUV serviced at this dealership and had a great experience. The staff was very professional and friendly. I was able to get a loan I had my Mercedes SUV serviced at this dealership and had a great experience. The staff was very professional and friendly. I was able to get a loaner car for the day which was a great help given my busy schedule. They called when service was completed and I was able to pick up at my convenience. I was in and out dropping off and picking up my vehicle. I will continue to have my vehicle serviced at this location. More