Mercedes-Benz of Fayetteville

Mercedez Benz of Fayetteville On 10/26/2015, 8:00 am appointment, I took my 2014 E350 in for B service. While I waited in waiting area, I asked Linda Jorden if there was a black On 10/26/2015, 8:00 am appointment, I took my 2014 E350 in for B service. While I waited in waiting area, I asked Linda Jorden if there was a black-on-black 2016 E350. She then passed the info on to a manager. He checked the lot and returned and said that he did have an E350 with the feature I was looking for. He sent Jim Alley to work with me, and he pulled the E350 around to show an explain all the new features on the car. He took my ID and about 20 minutes he had a payoff quote and a bank to finance me and between 12:00 Noon - 12:15 I was on my way back to Mount Olive, N.C. The Salesman, Manager, and Finance Manager both continued to work for me to get an even lower interest rate, after I had already been approved and drove my E350 home. It does not get any better than that. More

This was not my first time for Buy R Service.. The folks tha Not my first time there, I new what to expect .. Several of the folks know me there and when they see Me they speak.. The salesperson that sold me the Not my first time there, I new what to expect .. Several of the folks know me there and when they see Me they speak.. The salesperson that sold me the GL450 saw me and came right out and started a conversation I like that made me feel like part of FAMILY.. Only my fourth MB. THIS ONE I WILL PUT ON MY FB PAGE , MB got it right this time, great auto for someone with small kids safety is outstanding ..Mrs. Nikki and Mrs. Debbie is to be a great example of Professionalism .. Thanks Guys always my Dealer.. Keep up the great work.. More

Job well done. The Job was done well and will be going back. The wait time was a little long but the atmosphere made it worth while. First time going and was not b The Job was done well and will be going back. The wait time was a little long but the atmosphere made it worth while. First time going and was not bad overall. More

excellent experience all staff very helpful The team did a great job Paul was very helpful and extremely courteous. Paul followed up with me between visits and after the sale as appropriate. The team did a great job Paul was very helpful and extremely courteous. Paul followed up with me between visits and after the sale as appropriate. More

Seat cover were replaced under warranty. Debbie Wheeler and the rest of the team were very responsive when we showed them some tears in our front seats. They replaced the covers at no charge Debbie Wheeler and the rest of the team were very responsive when we showed them some tears in our front seats. They replaced the covers at no charge under warranty. Very satisfied! More

A deal I could not refuse. My dream car was sitting on the lot calling me as I drove by I went inside and now she belongs to me. Gotta give her a name. My dream car was sitting on the lot calling me as I drove by I went inside and now she belongs to me. Gotta give her a name. More

Awesome experience. Great personalized attention as always. Great service. Great visit. Leah's feels like I'm among friends. Great personalized attention and service as always. Very easy to schedule work an Great service. Great visit. Leah's feels like I'm among friends. Great personalized attention and service as always. Very easy to schedule work and to pick up as well More

Incredible people to work with I initially went to this dealership based on an offer I got in the mail to trade my 2013 GLK for a new one with a big discount. I left the dealership I initially went to this dealership based on an offer I got in the mail to trade my 2013 GLK for a new one with a big discount. I left the dealership with a GLA instead because my wife thought this was the vehicle she really wanted. After several days of driving she told me that the GLA lacked in alot of areas that she was used to in the GLK. I immediately took the vehicle back to the dealership and they were able to get me out of the contract and into a new one with a 2015 GLK. I was very impressed with everything they did to do this and I cannot say enough as to how much I appreciate their efforts. My wife is now 100% happy with her 2015 GLK. Thanks MB of Fayetteville. I will definitely come back to do business with you again. More

ALWAYS a joy to do business with Debbie Wheeler!!! ALWAYS a joy to do business with the service department. Especially Debbie Wheeler. She is a true assist to your company. Friendly, love her smile ALWAYS a joy to do business with the service department. Especially Debbie Wheeler. She is a true assist to your company. Friendly, love her smiles and she makes it fun even when you are upset about you car.....she will make you laugh! Just what you need at the desk!! And Marcus....wow what a great guy and great service!!! More

Smaller dealership = More personal touches From my sales representative (Donathon Stover) to the Sales Manager, Greg Dudak, and even including the phone receptionist (name unknown), I felt like From my sales representative (Donathon Stover) to the Sales Manager, Greg Dudak, and even including the phone receptionist (name unknown), I felt like I was given their full attention. Each question (and there were many) that I asked received a thorough response. After acknowledging that one of my prime deciding factors for a car would be how my golf clubs fit in the trunk, Donathan guided me through various options--some worked, some did not. An important point worth mentioning is that although my husband was with me during the discussions Donathan and Greg both talked directly to me. They acknowledged that I was the decision maker and not my husband. Other women will understand my making this point. My husband and I are fortunate to know the new owner of this Mercedes dealership. He owns several franchises in the Pinehurst area where we reside. His honesty, personal integrity, and desire to serve the customer are what have made him a successful businessman. My guess is that employees who work in his franchises witness his character on a daily basis and will be loyal over the long term. This is a plus for the customers who purchase or lease from this dealership. More