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Mercedes-Benz of Fayetteville
Fayetteville, NC
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Purchase of a vehicle Donathon Stover is an asset to your sales force. This is my third purchase from your dealership and I was very pleased with the professional approach Donathon Stover is an asset to your sales force. This is my third purchase from your dealership and I was very pleased with the professional approach and sound answers provided by Donathon. My wife and I found his time and effort with us made our decision much easier and with sound confidence in our purchase. I also want to recognize the excellent service provided by the service mgr., Michael Thomas, His and Donathon services will continue to be a major reason for our continued relationship with Mercedes-Benz of Fayetteville. More
B1 Servicing The experience was great. They were prepared for me with a rental car as soon as I arrived and my car was done by lunch time. The experience was great. They were prepared for me with a rental car as soon as I arrived and my car was done by lunch time. More
Mercedez Benz of Fayetteville On 10/26/2015, 8:00 am appointment, I took my 2014 E350 in for B service. While I waited in waiting area, I asked Linda Jorden if there was a black On 10/26/2015, 8:00 am appointment, I took my 2014 E350 in for B service. While I waited in waiting area, I asked Linda Jorden if there was a black-on-black 2016 E350. She then passed the info on to a manager. He checked the lot and returned and said that he did have an E350 with the feature I was looking for. He sent Jim Alley to work with me, and he pulled the E350 around to show an explain all the new features on the car. He took my ID and about 20 minutes he had a payoff quote and a bank to finance me and between 12:00 Noon - 12:15 I was on my way back to Mount Olive, N.C. The Salesman, Manager, and Finance Manager both continued to work for me to get an even lower interest rate, after I had already been approved and drove my E350 home. It does not get any better than that. More
This was not my first time for Buy R Service.. The folks tha Not my first time there, I new what to expect .. Several of the folks know me there and when they see Me they speak.. The salesperson that sold me the Not my first time there, I new what to expect .. Several of the folks know me there and when they see Me they speak.. The salesperson that sold me the GL450 saw me and came right out and started a conversation I like that made me feel like part of FAMILY.. Only my fourth MB. THIS ONE I WILL PUT ON MY FB PAGE , MB got it right this time, great auto for someone with small kids safety is outstanding ..Mrs. Nikki and Mrs. Debbie is to be a great example of Professionalism .. Thanks Guys always my Dealer.. Keep up the great work.. More
Job well done. The Job was done well and will be going back. The wait time was a little long but the atmosphere made it worth while. First time going and was not b The Job was done well and will be going back. The wait time was a little long but the atmosphere made it worth while. First time going and was not bad overall. More
excellent experience all staff very helpful The team did a great job Paul was very helpful and extremely courteous. Paul followed up with me between visits and after the sale as appropriate. The team did a great job Paul was very helpful and extremely courteous. Paul followed up with me between visits and after the sale as appropriate. More
Seat cover were replaced under warranty. Debbie Wheeler and the rest of the team were very responsive when we showed them some tears in our front seats. They replaced the covers at no charge Debbie Wheeler and the rest of the team were very responsive when we showed them some tears in our front seats. They replaced the covers at no charge under warranty. Very satisfied! More
A deal I could not refuse. My dream car was sitting on the lot calling me as I drove by I went inside and now she belongs to me. Gotta give her a name. My dream car was sitting on the lot calling me as I drove by I went inside and now she belongs to me. Gotta give her a name. More
Awesome experience. Great personalized attention as always. Great service. Great visit. Leah's feels like I'm among friends. Great personalized attention and service as always. Very easy to schedule work an Great service. Great visit. Leah's feels like I'm among friends. Great personalized attention and service as always. Very easy to schedule work and to pick up as well More
Incredible people to work with I initially went to this dealership based on an offer I got in the mail to trade my 2013 GLK for a new one with a big discount. I left the dealership I initially went to this dealership based on an offer I got in the mail to trade my 2013 GLK for a new one with a big discount. I left the dealership with a GLA instead because my wife thought this was the vehicle she really wanted. After several days of driving she told me that the GLA lacked in alot of areas that she was used to in the GLK. I immediately took the vehicle back to the dealership and they were able to get me out of the contract and into a new one with a 2015 GLK. I was very impressed with everything they did to do this and I cannot say enough as to how much I appreciate their efforts. My wife is now 100% happy with her 2015 GLK. Thanks MB of Fayetteville. I will definitely come back to do business with you again. More