Mercedes-Benz of Fayetteville

Negotiation Successful! From selection, sales negotiation and signing EVERYONE made the process pleasant. We settled on a fair price for both the trade-in and the purchased v From selection, sales negotiation and signing EVERYONE made the process pleasant. We settled on a fair price for both the trade-in and the purchased vehicle! Its my third purchase at Mercedes Benz of Fayetteville and, as always, I am happy with my new car! I know that the service department will take care of this vehicle with excellence too. More

Excellent customer service Sales crew went out of their way to make us happy from the salesman to the Business Manager. The experience was great and will return for another car Sales crew went out of their way to make us happy from the salesman to the Business Manager. The experience was great and will return for another car. More

New Car Purchase Rachael Ross was excellent. She was friendly and knowledgeable. She made buying a car easy. No hassle. She went out of her way to accomodate us. I ha Rachael Ross was excellent. She was friendly and knowledgeable. She made buying a car easy. No hassle. She went out of her way to accomodate us. I had to go home and let my dog out and she offered us to test drive a car home. We went in for an oil change and ended up buying a car. More

Excellent from start to finish ! Service reflects the care a We only buy cars from Tom Holderfield owned dealerships ! His excellent full service attitude shows up in every aspect of his dealerships from personn We only buy cars from Tom Holderfield owned dealerships ! His excellent full service attitude shows up in every aspect of his dealerships from personnel to service to products . More

Great Dealership Everyone at the Mercedes Benz of Fayetteville was very friendly and helpful. They new there jobs very well. Ms Rachel Ross is the best sales lady I ha Everyone at the Mercedes Benz of Fayetteville was very friendly and helpful. They new there jobs very well. Ms Rachel Ross is the best sales lady I have work with in years, She Know her Job. More

Exceptional Dealership This is truly the best dealership we have ever encountered. It begins with the car buying experience, after purchase, service and overall professional This is truly the best dealership we have ever encountered. It begins with the car buying experience, after purchase, service and overall professionalism, thoughtfulness and kindness throughout the year. There are no high pressure sales tactics and they have a superb service department. Over the last 15 years my wife and I have bought six vehicles from them and continue to do so even though I no longer work in the area and live approximately 100 miles away. More

Julie and Will were very helpful I give them a 100% review! Everyone at the sales office was very friendly and helpful. I had multiple requests and they were all taken care of. Both Will and Julie were very h Everyone at the sales office was very friendly and helpful. I had multiple requests and they were all taken care of. Both Will and Julie were very helpful throughout the process. More

Went in for 911 service-left with a new Panamera Everyone was exceptionally nice and helpful. I brought in my 911 which I really loved for an oil change. I left with a new Panamera. I wasn't there t Everyone was exceptionally nice and helpful. I brought in my 911 which I really loved for an oil change. I left with a new Panamera. I wasn't there to buy a new car, it was the furthest thing from my mind. I hpjust wanted to see what was available. I can't say enough good things about how the purchase went and how easy the process was. Kudos to Rachel Ross, she was wonderful and for sure it was the best and most fun car buying experiences I have had, and I buy a lot of cars. Not to say the other sales people weren't great. Everyone was very helpful and courteous. More

Every staff personnel was excellent! No matter who helped us, everyone was on the same page and helped us with our needs. Donathan and Nicholas in sales up to Greg the Sales Manager; exce No matter who helped us, everyone was on the same page and helped us with our needs. Donathan and Nicholas in sales up to Greg the Sales Manager; exceptional service. More

Remote purchase of GLK 350 Purchased a GLK 350 sight unseen. Nick Caterino was awesome. Answered our questions and guided us thru the process. Easiest purchase I have ever ma Purchased a GLK 350 sight unseen. Nick Caterino was awesome. Answered our questions and guided us thru the process. Easiest purchase I have ever made!! More