Mercedes-Benz of Fayetteville
Fayetteville, NC
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Personalized first class service From the moment I contacted the dealership Courtney was helpful and balanced between information push and information pull. During the sale Courtney e From the moment I contacted the dealership Courtney was helpful and balanced between information push and information pull. During the sale Courtney even pick my family up from lunch. The finance team did not do High pressure sales and went out of the way to overcome some difficulties I had by not having my physically present. Just fantastic. More
It was like Butter, very smooth Everything went according to plan. RJ was receptive to my needs and covered all possible outcomes of my situation. Exceptional salesperson!! The beau Everything went according to plan. RJ was receptive to my needs and covered all possible outcomes of my situation. Exceptional salesperson!! The beautiful Rachel Ross took the time to make sure that I was comfortable, was clear and concise during the finalization of the contract. No question with RJ and Rachel your company is in good hands. More
Unremarkable Service The service was very delightful; our salesman Mr. Robert Lee was really good. Mr. Lee listen to what we had to say about what my wife and I were looki The service was very delightful; our salesman Mr. Robert Lee was really good. Mr. Lee listen to what we had to say about what my wife and I were looking for. He did just try to sale us anything he looked for what we asked for. More
Very Satisfied Customer I am very satisfied and happy with the professionalism that was shown by Ms. Shannon (my sales person). She answered every question I had without hesi I am very satisfied and happy with the professionalism that was shown by Ms. Shannon (my sales person). She answered every question I had without hesitation and was very knowledgeable about every aspect of my new vehicle during our test drive. Even after getting home and relaxing a few days later I called to ask about things on the vehicle and she talked me through them. That is what I call customer service. More
First Mercedes This is the first Mercedes I have ever purchased. I have owned a lot of cars. The professionalism of the employees at this particular dealership was t This is the first Mercedes I have ever purchased. I have owned a lot of cars. The professionalism of the employees at this particular dealership was top-notch. But on top of that, the deal was excellent. I will consider this dealership first when it comes to my next new/used car. One thing that I would improve, that is detail. I would rather have been given the option to wait or return. than have them rush through the detail of my vehicle. But overall, Excellent! Thanks for your excellent service Max More
My second Mercedes-Benz An amazing group of people!!! I appreciate their service and professionalism!! From the GM on down, you will not be disappointed buying here!!!Julie a An amazing group of people!!! I appreciate their service and professionalism!! From the GM on down, you will not be disappointed buying here!!!Julie and Donathon were exceptional and kind!! The finance person Ross was also very professional!!! I’m very pleased with my product and can’t wait to see what the future holds!! Ive purchased new here also and it is exceptional experience as well! Rev. Marlow More
Great!! Everyone did an outstanding job, I was very pleased. I look forward to working with the same people next time I come in to the dealership. Everyone did an outstanding job, I was very pleased. I look forward to working with the same people next time I come in to the dealership. More
awesome experience! Very caring team! This was the easiest purchase I have ever experienced! I felt very special and that FAVOR was bestowed upon me by people who had NEVER met me before! This was the easiest purchase I have ever experienced! I felt very special and that FAVOR was bestowed upon me by people who had NEVER met me before! The whole team was absolutely phenomenal! More
Great Service I chose the all stars rating because I was treated exactly like an "ALLSTAR" and All the people that assisted me where Great....Mr. RJ...and Ms Carson I chose the all stars rating because I was treated exactly like an "ALLSTAR" and All the people that assisted me where Great....Mr. RJ...and Ms Carson....and Brooke..where all concerned about me getting transportation. Again ...Thanks for assisting me!!!! More
Best buying experience at a dealership This was truly a great experience and was very different from other dealerships. It was about finding our family the right car verses a quick sale. T This was truly a great experience and was very different from other dealerships. It was about finding our family the right car verses a quick sale. They took extra time to ensure my wife and I understood the vehicle inside and out. They did not hound me about my trade or try to make a quick sale, this was exceptional service! More