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Mercedes-Benz of Fayetteville

Fayetteville, NC

Overview
Reviews
Vehicles
4.9
535 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service. We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 535 reviews

January 24, 2025

My salesman Mr. Will was amazing, he was patient and very knowledgeable. He made my buying experience smooth. More

by l_mosley41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will W
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Feb 06, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thank you for sharing your experience! We’re so glad to hear that our team was able to make your buying experience smooth. We truly appreciate your feedback and look forward to assisting you again in the future! Have a great rest of your day.

January 23, 2025

The dealership provide professional services which were both courteous and respectful in the purchase of a vehicle. All of my needs were met. Negotiations were fair. More

by gcaison
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Caterino, Julie Rutgers, Kendrick Davis
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Feb 06, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thank you for your kind words! We’re thrilled to hear that our team was able to meet your needs and provide a smooth and respectful experience. We appreciate your feedback and look forward to serving you again in the future!

December 31, 2024

Excellent service at this dealership. Mercedes prices can be high, but quality is worth it, More

by emholden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
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Feb 06, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thank you for your feedback! We’re glad to hear you had an excellent experience with us. We appreciate your support and look forward to assisting you again in the future! Take care.

November 24, 2024

The customer service is exceptional. Mercedes Benz of Fayetteville is always friendly and thorough in the Service Department. More

by mstanya411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
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Dec 03, 2024 -

Mercedes-Benz of Fayetteville responded

Thank you for your kind words! We’re so glad to hear that you’ve consistently had a great experience with our Service Department. Providing friendly and thorough service is something we take pride in, and it’s wonderful to know that it shows. We appreciate your continued trust in Mercedes Benz of Fayetteville and look forward to serving you again soon!

November 21, 2024

Nicholas was very professional throughout the sales process. He was well versed in the features of the GLE 350 we were interested in, and this made our purchase decision easy. The vehicle was built t More

by reed.noble
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Caterino
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Dec 05, 2024 -

Mercedes-Benz of Fayetteville responded

Thank you for sharing your experience! We're so glad to hear that Nicholas made your purchase process smooth and enjoyable. It’s great to know that he was able to guide you through the features of the GLE 350 and help you get exactly what you wanted. We’re thrilled that your vehicle was delivered just as you envisioned and is driving great. We truly appreciate your feedback and hope you continue to enjoy your new ride! If you ever need anything else, don’t hesitate to reach out!

November 07, 2024

NO NO NO NO NO NO NO NO NO NO NO NO NO NO no More

by oldeesgm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. LEE
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November 07, 2024

Everyone was friendly and helpful. The showroom was clean and comfortable. The sales and business team were efficient and knowledgeable. More

by Cynthia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman
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Nov 10, 2024 -

Cynthia responded

Thank you all for a wonderful buying experience!

September 21, 2024

Cheryl was so nice did everything to make me feel welcome and comfortable, Rosa was so knowledgeable very welcoming experience More

by rexbo324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl and Rosa
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Sep 23, 2024 -

Mercedes-Benz of Fayetteville responded

It's so great to know your expectations were met with our sales team! Thank you for letting us know how our staff did, and we hope to see you for a service checkup in the future!

September 14, 2024

The representative demonstrated excellent communication skills throughout the sale process, very educated about the vehicle of interest, professional, personable, and had an open line of contact throughou More

by eyegotfavor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Muwwakkil
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Sep 16, 2024 -

Mercedes-Benz of Fayetteville responded

Thank you so much for your positive feedback! We're very happy to hear that you had such a great sales experience. Our team is always working to maintain a high level of professionalism and make sure our customers feel valued throughout the sales process.

September 04, 2024

Excellent customer service. Very accommodating. Enjoyable experience. Kendrick closed our deal, and even though he was on a time crunch he made it all happen. More

by sarge05143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ
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Sep 05, 2024 -

Mercedes-Benz of Fayetteville responded

We are so glad everything went smooth during your purchase with us! We're so happy you chose Mercedes-Benz of Fayetteville.

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