Mercedes-Benz of Fayetteville

Valued Customer From check-in to check-out, Jamie's customer service is the best! He always makes me feel like a valued customer! Keep up the great work! From check-in to check-out, Jamie's customer service is the best! He always makes me feel like a valued customer! Keep up the great work! More

Our experience was Exceptional! Ron was very professional and went above and beyond to make sure we were satisfied and happy with our purchase! This is my second time purchasing from Ron was very professional and went above and beyond to make sure we were satisfied and happy with our purchase! This is my second time purchasing from Mercedes of Fayetteville. First time getting this type of service. Excellent!! More

Was fantastic and to the point The Dealership was accurate in handling my problem and it was resolved immediately very professional , concerned,and was treated with dignity The Dealership was accurate in handling my problem and it was resolved immediately very professional , concerned,and was treated with dignity and respect. I have dealt with most of them and have never had any problems been very respectiful to m e. Courtney , Brooke More

I had my GLA get its annual service and the team there did an excellent job, as they always do. This is the only place I will take my Mercedes for service. did an excellent job, as they always do. This is the only place I will take my Mercedes for service. More

I love my 2017 C300. Thanks Courtney for your help. Chris in parts, was very helpful setting up my navigation chip. Brooke in service was very helpful on a replacement part. Chris in parts, was very helpful setting up my navigation chip. Brooke in service was very helpful on a replacement part. More

New Customer, excellent service. I appreciate the kind and courteous service in these very interesting COVID times. From the initial contact, to the drive, through the purchase, the e I appreciate the kind and courteous service in these very interesting COVID times. From the initial contact, to the drive, through the purchase, the experience was very positive. More

Extremely satisfied long term customer I have been dealing with this Dealership for 20 years and am a fully satisfied customer. I have found their Staff truly exceptional in all regards. I have been dealing with this Dealership for 20 years and am a fully satisfied customer. I have found their Staff truly exceptional in all regards. I have dealt with the current Service Advisor, Jamie JOHNSON, on several occasions and find him to be highly knowledgeable, courteous , efficient, and very helpful. More

Curtious knowledge, superb Excellent customer service. I got exactly what I asked for. JT very helpful. Rachel was good and accurate with paperwork. No problem picking up tags. Excellent customer service. I got exactly what I asked for. JT very helpful. Rachel was good and accurate with paperwork. No problem picking up tags. More

Great service! They are on time in coming and picking up our car calling before to let us know they are on their way, the drivers are nice, polite, remember our names and situations, the service department our car calling before to let us know they are on their way, the drivers are nice, polite, remember our names and situations, the service department calls to report what they find and ask if we need anything else. And, they bring it back, serviced and cleaned up with a smile! They all make us feel like "family." More

Excellent Service from the Service Department. Mr. Black and Ms. Brookes O. provided excellent customer service. They are a great team, they ensure that communication of the activity ongoing to the Mr. Black and Ms. Brookes O. provided excellent customer service. They are a great team, they ensure that communication of the activity ongoing to the service status. More