Back

Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
512 Reviews

420 Glensford Dr

Fayetteville, NC

28314

Directions

By Type

Showing 512 reviews

February 08, 2021

I have leased multiple cars from MB of Fayetteville. Emily and Greg are great to work with and made this experience quick and easy! The new building is spacious and top notch. More

by dukechick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, Greg
February 08, 2021

Sales and finance staff were great to work with. Very clean and neat dealership. Salesperson did a nice follow up after the sale. I was very pleased. More

by jwise61790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin and Rosa
February 07, 2021

I took my 2013 Benz in for a recall. The service team was wonderful! The shuttle service took me to work and picked me up when my car was ready. They deserve 6 stars! More

by anna0398
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke
February 02, 2021

They did a wonderful job repairing my front window on the passenger side. Everyone is always courteous and professional. I also enjoy snacks while waiting More

by Pjpoet10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie, Brook, Phillip, Morris
January 23, 2021

Excellent customer service. Clean building. Good customer waiting area. Don’t need to write anything else. This survey is too long. Need to be right to the point. More

by Shirleyjlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
January 16, 2021

Mr. Nick Caterino was great! Did not hesitate to test drive out of the showroom on a rainy day. Very helpful with questions, easygoing and not pushy at all. I would ask for Nick going through the door More

by natlopez1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Caterino
January 14, 2021

Johnathan Terry was awesome. He was very professional and helpful. No pressure from him or any of the other staff which I greatly appreciate. Thank you all More

by Mrich71416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Terry
January 11, 2021

This was my second purchase at this dealership. I love Charles Ray and the manager Julie. You guys are the bomb!!!! This is now my favorite dealership. More

by Chrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ray
December 31, 2020

Ms. Brooke was, as usual, terrific. The service and hospitality were truly exceptional. I do highly recommend this company and the mercedes to all of my friends. More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BROOKE, PATRICK and DAVID
December 25, 2020

My service advisor Jamie was excellent. It was the first time at the Fayetteville Mercedes dealership. The new building is amazing. Seating great and they take Covid seriously. I will be back for sure. More

by dcwest8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
...
24
...