Back

Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
512 Reviews

420 Glensford Dr

Fayetteville, NC

28314

Directions

By Type

Showing 512 reviews

June 24, 2021

We had a great experience. Everyone was very courteous and professional. We’re very pleased with our new vehicle. Thank you More

by Adrinna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Caterino, Julie Rutgers, Rosa Berdecia & Desmond Jones
Jun 30, 2021 -

Mercedes-Benz of Fayetteville responded

It's great to hear you had a five star visit with us! Thanks for making us your luxury dealership.

June 21, 2021

It felt like we were talking to family. The atmosphere and conversations were familiar feeling and not stuffy or strictly business focused. We also had so much in common with my husband being a car sales More

by edwards32008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terry, Kendrick Davis
Jun 30, 2021 -

Mercedes-Benz of Fayetteville responded

We consider everyone who walks through our doors to be family! Thanks for the great feedback.

June 04, 2021

I didn’t like that you didn’t put nitrogen in all four new tires and my new spare tire. You need nitrogen ASAP, the tires I put on was not cheap and different sizes Other than that the service was gre More

by Burgessmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie and Cherlyn
Jun 30, 2021 -

Mercedes-Benz of Fayetteville responded

We appreciate the feedback, and we'll be sure to pass along to our team. Thanks for the review, and don't hesitate to let us know if you need anything in the future.

May 31, 2021

The staff at MB Fayetteville are courteous, polite and professional. We always enjoy bringing our vehicle in to the dealership whenever necessary. Their communication process is great start to finish an More

by D. Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We appreciate the great feedback! Thanks for choosing Mercedes Benz of Fayetteville.

May 31, 2021

All services performed and on my vehicle has been satisfactory and the servicing mechanic as always checked for any equipment that needed attention above requested More

by Lmarpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordon, Brooki, McNeil
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

Thanks for the great feedback about hour service department!

May 28, 2021

If you are looking for a place to buy a Mercedes than Fayetteville Mercedes dealership is the place to go. The whole staff is AMAZING! My experience was the best. Ask for Mr. Brown he will take really go More

by Debreca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyhiem Baker, Julie Rutgers, Kendrick Davis
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We love hearing the team here gave you an AMAZING experience!

May 23, 2021

Great job in & out of service as they promised. Keep me informed as each step of the service was being done. Will return in the future More

by Boyd Holmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We look forward to serving you and your vehicle again in the future!

May 20, 2021

Great experience! All questions answered, exceptional service. Everyone was friendly and made the car buying experience as easy as possible. I got the exact car I wanted. More

by Terrell Howell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney McGregor
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We're happy you had a friendly and easy car buying experience with us!

May 15, 2021

The service was exceptional and the young lady taking care of me was very professional and nice. The waiting area was comfortable and the restrooms were clean. More

by Isabel1913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

Professional & nice - we're happy to hear our team gave you a five star visit!

May 08, 2021

Jordan Royal was the service writer. For the appointment she scheduled for the next available...which was within two days of the call. She was very customer oriented and represented the dealership with prof More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Royal
Jul 06, 2021 -

Mercedes-Benz of Fayetteville responded

We're happy to hear that Jordan provided you with a great service experience!

...
20
...