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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
512 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 512 reviews

October 11, 2021

My purchase was seamless & smooth. Johnathon was super friendly, professional & easy to work with. Rosa was also great. She handled the transaction with ease & superior efficiency & reliability. I would More

by NAnglin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon, Rosa
Oct 13, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that our team at Mercedes-Benz of Fayetteville provide you with such a great experience! We hope to see you again soon.

October 04, 2021

Great Service Rep. The customer service is best in Fayetteville NC and does great work More

by cleo.dunigan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri
Oct 06, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Cleo! It's reviews like this one that make our team at Mercedes-Benz of Fayetteville excited to come to work each day. Until next time, take care!

September 26, 2021

We were in and out within an hour and drove off with a new car! Nick made it happen! Painless experience More

by Rachelbward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 27, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the awesome feedback, Rachel! We are so happy that you had a quick and easy experience with us. We hope to see you again soon!

September 20, 2021

My experience right from the time I pulled into the dealership and was met by Ron to assist me, to the end process of meeting with the finance person Hendrick, was excellent. No pressure, pleasant peo More

by cynthia mclaughlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron, Hendrick
Sep 21, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind review, Cynthia. We are so happy that you had such a pleasant experience shopping and trading with us! We hope to see you again soon!

September 18, 2021

My salesman Harry did a great job. He was very patient through the entire process. The finance staff as well did a commendable job. More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry, Rosa
Sep 20, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Michael! We are so happy that you had such a great sales experience with us. We hope to see you again soon!

September 13, 2021

THE SALESMAN WAS VERY HELPFUL AND HAD ALL THE ANSWERS NEEDED. SHOWED ME EVERYTHING ABOUT THE SUV More

by RDNWOLF1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WARD AND KENDRICK AND SHAWN
Sep 15, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that you had such a great sales experience with us. We hope to see you again soon!

September 07, 2021

Sales, Management and Finance team all worked seamlessly. Great group to do business with and easy to get hold of via email and text. I would recommend Mercedes Benz of Fayetteville to anyone. More

by adam.degiorgio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ward Mcinvaille, Julie Rutgers, Rosa Berdecia
Sep 08, 2021 -

Mercedes-Benz of Fayetteville responded

Adam- thank you so much for the kind words and the 5-star review! We are so happy that you had such an easy experience with us! We hope to see you again soon!

September 05, 2021

Excellent communication throughout the process and no pressure! We were kept informed and Nick reached out regularly to ensure our questions and needs were answered in a timely fashion. More

by davidholton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Caterino
Sep 07, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you so much for the 5-star review, David! We are so happy that we could provide you with such great service. Thank you again, and take care!

August 28, 2021

Great service. Wonderful experience ! I have had very long relationship with Fayetteville dealership and I am extremely pleased with all areas. They are always helpful More

by unczack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime
Aug 30, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the great review of Mercedes-Benz of Fayetteville! We are so happy that we could provide you such a great experience for all these years. We hope to see you again soon!

August 25, 2021

I was traveling up the east coast for vacation and started smelling fuel. I contacted 4 other dealerships to determine if they could squeeze me in for a warranty repair so that I could continue toward More

by Dan M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor: Sherri Williams; Tech: Robert J.
Aug 27, 2021 -

Mercedes-Benz of Fayetteville responded

Hi Dan- thank you so much for your 5-star review of Mercedes-Benz of Fayetteville. We are so happy that you had a positive experience with us, and that we could get you back on the road in no time! Take care, and have a great day.

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