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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
512 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 512 reviews

November 18, 2021

Everything went well, once they were able to get the vehicle in, shipping and material shortages were out of there control. More

by futsala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Caterino
Nov 19, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We hope to see you back at Mercedes-Benz of Fayetteville in the future!

November 17, 2021

My experience there was very professional. I feel very comfortable everything was explained to me and the price.Very warm and inviting atmosphere. More

by Nell
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus and Sherri
Nov 18, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words, Nell! We are so happy that our team at Mercedes-Benz of Fayetteville could provide you with such a great experience. Until next time, take care!

November 15, 2021

I have had service here for several years. Sherri is absolutely great! Exceptional professionalism , caring, and wanting to make the customer happy. She took care of every aspect from loaner to informin More

by Frank F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri Williams
Nov 18, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Frank! We truly appreciate the kind words, and the years of loyalty! We hope to see you again soon!

November 15, 2021

It's always pleasant to bring our vehicle in for service and any repairs that may be necessary. The staff is professional, friendly and very thorough and make you feel you are the only person in the world More

by CindiKV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Nov 15, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for choosing Mercedes-Benz of Fayetteville for you service needs! We strive for a 5-star experience, and are so happy that we could provide you with a one of a kind service experience. We hope to see you back at our dealership soon!

November 13, 2021

Excellent! The sales people make the initial deal but the service department keeps the continuity of customers. I have been going to this dealership since 2014 and receive excellent service More

by Cheylee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri
Nov 16, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Cheylee! It means so much to our team at Mercedes-Benz of Fayetteville that you've been a loyal customer for so many years. Until next time, take care!

October 29, 2021

The entire team was attentive, professional and completely focused on exceptional customer experience. Truly amazing More

by jmarenti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Rutgers, Rosa Berdecia
Nov 01, 2021 -

Mercedes-Benz of Fayetteville responded

Attentive and professional- that's what we love to hear! We strive for the best customer service, and are so happy that you had a great experience with us. We hope to see you again at Mercedes-Benz of Fayetteville!

October 21, 2021

Very efficient and friendly service Knowledgeable persons with lots of patience.who put customers at ease. More

by dhaithcock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan and Julie
Oct 25, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that our team could service your vehicle so efficiently. We hope to see you back at Mercedes-Benz of Fayetteville soon!

October 21, 2021

The dealership made purchasing our car very easy. The entire staff was a pleasure to work with. Would highly recommend this dealrship to anyone interested in purchasing a new car. Even if it is not a Mer More

by jmkleahy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT, and the sales manager so sorry his name has left me, Jordan Royal in service was awesom as well
Oct 25, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We know buying a new car can be stressful, and we aim to provide an easy, headache-free experience! We are so happy that you had a great experience with Mercedes-Benz of Fayetteville, and hope to see you back again!

October 20, 2021

The service has always exceptional. I have been great. I have been a customer for 12 years and I cannot think of a time when i was disappointed. More

by Thefickster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia
Oct 25, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We hope that Mercedes-Benz of Fayetteville can provide you with excellent service for many years to come. Take care!

October 16, 2021

Very pleasant experience with Emily! She was very knowledgeable and able to answer all my questions and assist me with all of my needs. More

by Jasmine Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily, KD
Oct 18, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Jasmine! We are so happy that Emily made your experience a great one. Until next time, take care!

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